Patient Service Representative

Job Description

Job Description

About Us

For more than 52 years, the medical experts of BMMSA have been providing personalized care to patients in the Philadelphia region. Our patients have seamless access to 80 highly trained physicians in 11 specialties and primary care. This integration of primary and specialty care allows our providers to improve communication by using a shared medical chart at various stages of care. Our physicians, nurses and staff work as a team to provide comprehensive, patient-centered care with a “whole person” approach.

Job Description

We have several openings for full-time Patient Service Representatives to join our growing team. Our ideal candidate is organized, dedicated, and passionate about patient care. Medical office experience is preferred but not necessary for this position. If you are looking to work in a fast-paced medical office with a strong team, apply here!

Responsibilities:

• Greet and check-in patients as they arrive at the medical office
• Collect and update patient information, including medical history and insurance details
• Schedule appointments for patients and assist with rescheduling as needed
• Answer phone calls and respond to patient inquiries in a professional and courteous manner
• Verify insurance coverage and process insurance claims
• Maintain patient records and ensure accuracy of information
• Assist with medical administrative support tasks, such as filing, scanning, and data entry
• Collaborate with healthcare providers and other staff members to ensure smooth operations

Qualifications:

• Previous experience working in a medical office is preferred but not required
• Familiarity with medical terminology and procedures is a plus
• Strong communication skills, both verbal and written
• Excellent customer service skills and ability to interact with patients in a compassionate manner
• Proficient in using computer systems for scheduling, data entry, and record keeping
• Attention to detail and ability to multitask in a fast-paced environment

We offer a competitive compensation and benefits package for qualified candidates. If you are looking for an opportunity to work in a dynamic healthcare setting and provide essential support to patients, please apply now.

For questions or concerns, please contact Ali Parrott at View phone number on us.fitly.work or View email address on us.fitly.work.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• No nights
• No weekends

The potential base pay range for this position is $18-$20 per hour. 

The pay range listed in this job posting is a good faith determination of potential base compensation that may be offered and is not a guarantee of a particular wage. Actual base pay will vary and is commensurate with the applicant’s knowledge, experience, education, skills, training, certifications, and qualifications required for the role. In addition, the listed pay range is based on factors at the time of this job posting and may be modified in the future based on market data, internal equity, and the budget of the department hiring for this position. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. Benefits, PTO, and Holiday Pay are only available to employees working 24 hours or more per week.