ASSISTANT PROPERTY MANAGER

We are looking for an exceptional Assistant Property Manager to join our team at our 100-unit Northwood of Franklin apartment community. The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager. Responsibilities Promptly answer telephone and e‑mail inquiries from residents and prospective residents. Follow‑up on emails from prospective residents with the goal of obtaining an appointment to show the community. Assist with completing move‑ins, move‑outs, certifications, and renewals. Greet prospective residents, tour the model/vacant units and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas. Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list. Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale. Determine and certify the eligibility of prospective residents, following government regulations and Company procedures. Assist with marketing surveys. Pursue and collect rent payments, assist with delinquencies, and court filings. Investigate complaints, disturbances and violations and resolve problems following management rules and regulations. Prepare, submit, and maintain accurate records, reports, and documents. Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.). Provide information and reports in coordination with other departments as needed. Conduct all activities in accordance with HUD regulations and Fair Housing requirements. Qualifications High school diploma or equivalent combination of education, training, or experience. Property Management experience preferred. Must be detail oriented and organized. Must have and maintain a valid driver’s license in the state of residence. Able to work a varied schedule including weekends. Must be willing to travel for training and meetings. Must be able to communicate effectively verbally and in writing. Must be able to read and comprehend the English language. Fluent in Spanish is a plus. Benefits Vacation/paid time off Paid holidays Medical, dental, and vision insurance Apartment discount Outstanding 401(k) plan with generous matching Opportunity for advancement Location: Franklin, Indiana – Property Management – Rental Office – 4023 Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #J-18808-Ljbffr