General Manager-203100
ESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
75,000
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
75,000
Vacancy posted 16 hours ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Santee, CA vacancy
- ...success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive... ...as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100%...SuggestedWeekly payMinimum wageTemporary workLocal areaFlexible hours
ESA Management, LLC
Lakeside, CA28 minutes ago - ...Ontario Trillium Foundation is seeking a District Manager to oversee a portfolio of quick-service restaurants in California. This role focuses on driving profitable growth, managing P&L performance, and coaching restaurant teams to improve performance in a fast-paced environment...SuggestedLocal area
Ontario Trillium Foundation
El Cajon, CA2 days ago - ...At Nothing Bundt Cakes , the General Manager keeps the atmosphere upbeat and the sweets coming. Every day is delicious and satisfying. The General Manager directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand...SuggestedWork experience placementAfternoon shiftEarly shift
Nothing Bundt Cakes
Santee, CA2 days ago $198.8k - $303.71k
...Overview To support our growing business, Sharp Electronics is looking for a General Manager to increase sales in our Business Systems division. This role is based in our San Diego sales office and will also oversee our Arizona and New Mexico sales operations. The General...SuggestedWork at officeLocal areaFlexible hoursSharp Business USA
Santee, CA1 day ago- ...General Manager SQUEEZE THE DAY - Are you ready for a Whirl Class Job at Jamba? Why go to work when you can come to Jamba! If you are an energetic and ambitious individual looking for a career with an organization that can give you the attention, success and career...SuggestedWork at officeShift workAfternoon shift
Jamba
Santee, CA2 days ago $65k - $68k
...General Manager El Cajon, CA 92021 Full Time Overview A well established quick service restaurant brand is seeking a General Manager to lead operations at a high volume location in El Cajon. This role is responsible for overseeing all...Full timeAll shiftsGecko Hospitality
El Cajon, CA3 days ago- ...independent business owners who set their own wage and benefit programs that can vary among franchisees.” You support the Restaurant General Manager (RGM) by managing great work shifts and completing administrative duties. In the absence of the RGM, you provide the leadership...Shift work
shamrocktbc
San Diego, CA5 days ago $20.75 - $22.75 per hour
...and Fight Hard To Win. EōS Fitness is seeking a highly motivated and sales driven leader to take on the role of Assistant Fitness Manager (Personal Training Sales). As an Assistant Fitness Manager, you will primarily focus on conducting welcome workouts with new members...Daily paidNight shiftWeekend workEOS Fitness
San Diego, CA4 days ago- ...regulations. Paid Time Off Employee Assistance Program (EAP) Commuter and Dependent Care Benefits What You’ll Do The Assistant General Manager is responsible for overseeing daily operations, driving financial performance, and maintaining a high-energy environment that aligns...Hourly payLocal areaShift workNight shift
Benihana - San Diego
San Diego, CA1 day ago $30 - $32 per hour
...General Manager – UTC, San Diego, CA Location & Salary UTC, San Diego, CA • Full-Time • Hourly • $30.00 – $32.00 per hour Job Overview Lead a store, grow a team, and own the results. About 85°C Bakery Cafe At 85°C Bakery Cafe, we bring together the craft...Hourly payFull timeNight shift85C Bakery Cafe
San Diego, CA1 day ago- ...Overview The Crosby Club, situated in the heart of Rancho Santa Fe, is seeking an exceptional General Manager to lead one of Southern California's most distinguished private clubs. Reporting to the Troon Vice President, Operations, and aligned with private ownership...
Twice
San Diego, CA1 day ago $110k - $160k
...growing, we need strong leaders. There is a common trait amongst managers that grow and get promoted — they can rally a crew, understand... ...accountability. Job Overview We are seeking a professional General Manager who can operate a high‑profile, fine‑dining restaurant...Full timeImmediate startShift workReal Restaurant Solutions Inc
San Diego, CA1 day ago$90k - $96k
...SUMMARY The Assistant Restaurant General Manager (“Subgerente General de Restaurante”) of A.R. Valentien plays a pivotal role in upholding the excellence of one of Southern California’s premier fine dining establishments. This position supports the overall operations,...Hourly payWork at officeLocal areaFlexible hoursShift workNight shiftThe Lodge at Torrey Pines
San Diego, CA2 days ago$75k - $85k
ASSISTANT GENERAL MANAGER JOB SUMMARY The Assistant General Manager is responsible for ensuring the overall success of the Company by supporting the General Manager in: (1) creating sales opportunities and promotions; (2) effective marketing of the restaurant to the general...The Deck Company Inc
San Diego, CA1 day ago$43k - $67k
...Assistant General Manager Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you'll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you...Hourly payNight shiftWeekend workAfternoon shiftVictra Inc
San Diego, CA4 days ago- ...providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. Reports To: General Manager (GM) Position Summary The Assistant General Manager will play a pivotal role in supporting the General Manager in...Work at officeRelocation
Copart
San Diego, CA1 day ago - ...Restaurant General Manager — San Diego (UTC) Full-Time | High-Growth International Restaurant Brand | No Visa Sponsorship Step into a leadership role with one of the most dynamic and rapidly expanding fast‑casual restaurant groups in the world. Known for redefining Asian...Full timeCasual workLocal areaImmediate startWorldwideVisa sponsorship
RGH-Global Ltd
San Diego, CA4 days ago - ...KFC Restaurant General Manager At KFC, we're building more than just restaurants-we're building careers, communities, and future leaders. As a Restaurant General Manager (RGM), you're not just running a restaurant-you're running a business, leading a team, and shaping...Local areaShift work
KFC
San Diego, CA4 days ago - ...A leading restaurant group in La Mesa, California, seeks a General Manager to oversee operations at a Wendy's restaurant. Responsibilities include managing staff, achieving sales goals, and ensuring compliance with company policies and regulations. Ideal candidates should...
WKS Restaurant Group
La Mesa, CA2 days ago $21 - $26 per hour
...Full-time Job Category Org: Store General Manager Company Description No one likes being bored at work, which is why a Domino’s job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and...Hourly payFull timePart timeWork experience placementFlexible hoursShift workNight shiftDomino's Pizza LLC
San Diego, CA2 days ago- ...Calling all General Managers !! Want to make 100k? Want to work with a growing company? If you like working mornings, we have the perfect job for you! We are a growing company with several General Manager positions to fill. We offer great benefits along with a...Day shiftEarly shift
Goodwin Recruiting
San Diego, CA2 days ago $70.3k - $90k
...environment where your contributions are valued. We’re not just looking to fill positions. We’re looking for teammates. Our General Managers are essential to the smooth operations of our Brewpub locations, but they rely on the support of a strong team to reach...Hourly payLocal areaFlexible hoursKarl Strauss
San Diego, CA2 days ago$100k - $120k
...reshaping the automotive service industry. Build the team. Drive the results. Own the outcome. At Stress Free Auto Care, our General Managers operate like business owners. You will lead the daily operation of a high-volume service business with direct accountability for...Stress Free Inc
San Diego, CA5 days ago- ...in place. Our core values—integrity, kindness, and excellence—guide everything we do. We're seeking a hands‑on, growth-oriented General Manager to elevate our operations, scale our existing systems to support accelerated growth, and develop our leadership team to the...Hourly payFull timeSeasonal workLocal area
Lucky You
San Diego, CA1 day ago $17.25 - $23.75 per hour
...welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events. As a General Manager , you bring this purpose to life by leading a high-performing Pet Care Center that puts pets first, inspires partners,...Hourly payMinimum wageFull timeLocal areaFlexible hoursNight shiftAfternoon shiftPetco
Lemon Grove, CA13 hours ago$75k - $90k
...and hits business objectives. Responsibilities Hiring, training, scheduling, and supervising staff members, including Assistant General Managers and Fitness Consultants. Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone...Daily paidEŌS Fitness
San Diego, CA3 days ago$40k - $65k
...The ideal Restaurant Manager is enthusiastic, results-driven and knows how to get the most out of their team to create an Amazing Customer Service environment. They must feel comfortable building a team. They recruit, leads and develops people to execute outstanding Quality...Full timeLocal areaFlexible hoursShift workDarmody Family McDonald's
San Diego, CA4 days ago$105k - $110k
...essential to create optimal business solutions. Job Summary Wolfgang Puck Catering is seeking an experienced and client-focused General Manager to lead a premier hospitality operation within a dynamic technology campus environment. This high-visibility role oversees a...Seasonal workWork at officeLocal areaRemote workFlexible hoursWolfgang Puck
San Diego, CA4 days ago$90k - $100k
...Collision General Manager Caliber Collision has an immediate job opening for a Collision General Manager to perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client...Weekly payImmediate startCaliber
San Diego, CA4 days ago- ...and possibility. * Collective Ambition: We have high aspirations that are achieved when we work together with a shared purpose. General Manager: Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that...Local areaShift work
CAVA
San Diego, CA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
