Engineering Technician - Manufacturing

Job Description

Manufacturing Technician 2

Performs technical functions supporting manufacturing and/or engineering activities. Conducts functional testing and analysis of products to ensure operation and reliability. Runs diagnostic procedures and basic troubleshooting from design, test, and checkout, to modification, fabrication and assembly tasks in the production of products.


Join us to do the best work of your career and make a profound social impact as a Manufacturing Technician 2 on our AI 3rd shift test team in Franklin, MA, United States.

What you'll achieve

As a Manufacturing Technician 2, you will be responsible for supporting manufacturing and engineering operations through product testing, troubleshooting, diagnostics, and system validation activities. You will work closely with production, engineering, and quality teams to ensure products meet operational, performance, and reliability standards before shipment. Through technical problem-solving, process improvement, and adherence to quality standards, you will help drive manufacturing excellence and customer satisfaction.

Responsibilities

You will:

• Perform functional testing, diagnostics, and troubleshooting activities to verify product performance, operation, and reliability.


• Utilize test equipment, diagnostic software, and established procedures to identify failures, document results, and support resolution efforts.


• Escalate complex technical issues when required and maintain accurate test records, failure logs, and shift-to-shift communications.


• Identify defective materials, failure trends, and process improvements that enhance product quality, productivity, and operational efficiency.


• Collaborate with manufacturing, engineering, and quality teams while adhering to safety, quality, and operational requirements.


Take the first step towards your dream career

Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:

Qualifications

Essential Requirements

• Associate degree in Information Technology, Computer Technology, Electronics, Engineering Technology, or a related technical field, or equivalent combination of education and experience.


• Minimum of one year of experience in manufacturing, testing, engineering support, electronics, computer hardware, or a related technical environment.


• Ability to perform product testing, basic troubleshooting, and diagnostic analysis using established procedures and test equipment.


• Strong attention to detail with the ability to accurately document failures, maintain test records, and follow quality processes.


• Ability to safely lift and move materials weighing up to 60 pounds, with or without reasonable accommodation, and work effectively in a fast-paced team environment


Desirable Requirements

• Experience with server, storage, networking, AI infrastructure, or other technology hardware testing and validation activities.


• Knowledge of quality systems, continuous improvement methodologies, and manufacturing best practices, including 6S.

About Us

Who We Are

We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy .

Visit our Culture Code page to learn more about how we work and lead.