Medical Assistant / Receptionist

Job Title: Medical Assistant

Department: Clinical Services

Location: Hsieh Medical Associates

Role Type: Full-time Non-exempt

Hours: 32-40 Hours

Job Description

• Triages and rooms patients for all patient encounters
• Obtains and documents patient vitals and histories
• Assists providers with minor procedures
• Perform patient injections as required
• Provides patient education verbally and via written materials per provider guidance
• Answers in-bound patient calls, creating and updating patient cases as necessary
• Calls patients with results or answers after consultation with provider
• Completes pre-certifications as required for patient services
• Maintains patient exam rooms before, during, and after patient encounters to ensure rooms are clean and supplies stocked
• Assists with scheduling as required
• Maintains compliance with HIPAA, OSHA & Blood Borne Pathogen regulations at all times and maintains all workplace compliance trainings
• Other duties as necessary or assigned by Clinic Manager

Required Skills

• Time Management – Advanced
• Telephone Etiquette – Advanced
• Reliable Transportation – Advanced
• Oral Communication – Advanced
• Medical Office – Advanced
• Injection Technique - Advanced
• Electronic Medical Record – Advanced
• Documentation - Advanced
• Customer Service – Advanced
• Accuracy – Advanced
• Interpersonal – Advanced
• Attention to Detail – Advanced
• Computer – Intermediate
• Patient Care – Advanced
• Scheduling – Intermediate
• Pre-certification – Advanced
• Multi-tasking – Advanced

Required Behaviors

• Team Player: Works well as a member of a group
• Loyal: Shows firm and constant support to a cause
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty and integrity

Required Motivations

• Self-Starter: Inspired to perform without outside help
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Required Education

High School Equivalent or higher

Technical training or better

Preferred Experience

Previous Medical Office

Licenses/Certifications

Registered or Certified Clinical Medical Assistant