Travel Support Specialist
Virtual Vocations Inc
Providing expert assistance in a remote capacity, the full-time Travel Support Specialist will manage daily inquiries from advisors, resolve support-related queries, and offer ticketing support for domestic and complex international air reservations. Key responsibilities Deliver high-quality customer service and operational support to Advisors and internal partners Research, analyze, and troubleshoot Service Desk inquiries to resolution while ensuring timely responses in accordance with Service Level Agreements (SLA) Guide Advisors with ticketing functions, including new sales, exchanges, and GDS profile management Required qualifications Proficient in Sabre with at least 5 years of experience Experience with multiple GDS platforms, preferably Travelport Plus Deep knowledge of Sabre formats, air ticketing, and the international reservation process Ability to handle difficult situations with minimal guidance and escalate as necessary Good understanding of key GTC initiatives and strong communication skills Virtual Vocations Inc
Vacancy posted 3 days ago
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