Production Supervisor

COME JOIN OUR TEAM!

About Herff Jones:

Indianapolis-based Herff Jones is the leading provider of graduation and educational products and services designed to inspire achievement and create memorable experiences for students. Herff Jones' products include class rings and jewelry, caps and gowns, diplomas and announcements as well as motivation and recognition programs. Focused on building long-term relationships through a nationwide network of over 1,400 employees and sales partners, the professionals at Herff Jones have been helping elevate the student experience throughout the lifelong journey of education for more than 100 years. For more information about Herff Jones, please visit

Your Opportunity:

The Herff Jones Jewelry Manufacturing team is looking for a Production Supervisor to join our HJ Family.


Here's How You Will Make an Impact:

• Lead production operations to ensure schedules are met while maintaining quality standards and cost targets.
• Drive continuous improvement initiatives to enhance efficiency and reduce waste.
• Promote a culture of safety, accountability, and teamwork across all production areas.
• Support company goals by improving key performance indicators such as On-Time Delivery (OTD), First-Pass Yield (FPY), and productivity.

What You'll Be Doing On A Daily Basis:

Production Management:

• Ensure production schedules are met while maintaining quality standards and cost targets.
• Monitor workflow and adjust resources to meet changing priorities and customer demands.
• Participate in the production planning process by providing input on capacity, staffing, and material requirements to support accurate scheduling.
• Maintain accurate inventory of raw materials, supplies, and finished goods.
• Prepare and maintain accurate production reports and documentation.
• Serve as the primary liaison between production teams and management, ensuring clear communication of goals and expectations.

Safety & Compliance:

• Enforce safety standards and regulatory compliance (OSHA, MSDS).
• Conduct regular safety audits and lead corrective actions.
• Promote a culture of safety and accountability among team members.
• Know hazardous materials used within the work team and appropriate emergency actions

Quality Assurance:

• Monitor product quality and implement corrective actions for defects or process issues.
• Collaborate with Quality and Engineering teams to improve first-pass yield and reduce rework.

Team Leadership & Development:

• Supervise and coach production staff, including group leaders.
• Implement cross-training programs and maintain a skills matrix for team development.
• Conduct performance evaluations and provide feedback aligned with company goals.
• Assist in recruiting, onboarding, and training new employees.
• Foster a positive work environment that encourages teamwork, accountability, and continuous learning.

Continuous Improvement:

• Identify and implement process improvements to enhance efficiency and reduce waste.
• Support Lean manufacturing initiatives and participate in Kaizen events.
• Track and report key performance indicators (KPIs) such as OTD, productivity, and cost per unit.

Budget & Equipment Oversight:

• Monitor and control departmental labor and supply costs.
• Coordinate preventive maintenance and report equipment issues promptly.
• Understand and explain cost variances within department control and provide action plans.

Problem-Solving:

• Address operational challenges quickly and effectively to minimize downtime.

What You'll Bring to the Table: (make sure you include years of experience and skills needed)

• Strong leadership and team development skills with experience supervising production staff.
• Knowledge of Lean manufacturing principles and continuous improvement methodologies.
• Ability to analyze and explain cost variances and implement corrective actions.
• Excellent communication skills for interacting with employees and management.
• Problem-solving mindset with the ability to adapt to changing priorities.
• Experience in production planning and scheduling processes.
• Proficiency in monitoring and improving safety, quality, and productivity metrics.

Physical Requirements:

• Ability to move freely throughout the plant and office areas during the workday.
• Lift objects up to 40 lbs as needed.
• Good vision and color recognition for quality checks.
• Ability to work extended hours during peak production periods.
• Tolerance for above-average stress during busy seasons.

Herff Jones, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, gender identity, color, religion, sexual orientation, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Herff Jones strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Herff Jones. Herff Jones will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.