Senior Manager - Port Operations Support

Senior Manager - Port Operations Support (HOT)

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

The Senior Manager - Port Operations Support (HOT) will be responsible for leading a team with multi-functions to support port operations to successfully achieve port processing goals including meeting monthly wholesale objectives, inventory aging management, port campaign management, parts supply chain management, and other non-standard transactions. The successful candidate will play a crucial role in optimizing processes, KPI development and management, setting up internal controls, implementing technological advancements, and leading team members to materialize on their individual potentials.

Compensation: $118,000 - $134,000/Per Year (Subject to Compensation Study Upon Candidate Selection)

Responsibilities

• Wholesale target achievement support
• Monitor daily production results and analyze shortcoming root causes and produce remediation to advise HOD and RHMs
• Continuously improve monitoring reports for the daily activities and port conditions to provide actionable information to HMs
• Parts supply chain management
• Actively monitor PIO parts supply status and prevent parts shortage and facilitate parts ordering to support production plan
• Manage parts inventory usage and aging to maintain sufficient level of parts and timely and accurate parts return process to maximize the warehouse usage efficiency
• Inventory aging management
• Actively monitor inventory aging to prevent excessive aging based on customer requirements and KPIs
• Coordinate aging management reporting to executives and customers to communicate improvement progress
• Port processing quality and campaign management
• Guide and support the Quality manager to achieve successful port campaigns and quality KPIs
• Port capacity management support
• Actively monitor port inventory level to advise potential overflow management to prevent vessel delays and lot congestions
• Build contingency plans to be executed on demand to rapidly resolve vessel delays, Force Majeure, and lot congestions
• Non-standard transaction management
• Coordinate vessel diversion planning and executions to facilitate increasing production unit availability and vessel delays
• Manage sourcing and execution of off-site lot needs, preparations, and customer proposals
• Port processing functionality improvement projects
• Support port system and process automation projects (VLMS, PDA, Production Planning System, ETA, and etc.)
• Command and control dashboard report enhancement management
• Capital investment project management to improve port facility capacity and safety measures
• Support cross functional projects
• Recommend organizational process or policy changes
• Develop organizational goals, objectives, policies, and programs
• Train and cultivate team members to be effective and efficient
• Instill right values and behaviors for the team members to act properly as a professional
• Other duties as assigned

Benefits of working at GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Skills

• Excellent communication and interpersonal skills Required
• Strong understanding of automotive logistics, finished vehicle distribution, and port operations Required
• Proven track record of implementing technology-driven initiatives to optimize operations and drive efficiencies Required
• Excellent analytical and problem-solving skills with the ability to make data-driven decisions Required
• Process improvement and project management methodologies and experience Required
• Exceptional leadership and management skills, with a track record of building and developing high-performing teams Required
• Proven ability to manage multiple projects simultaneously and meet deadlines in a fast-paced, dynamic environment Required
• Knowledge in Microsoft Office Suite Required
• Knowledge of PowerBI Tool Preferred

Education & Experience

• Bachelor Degree Required
• 8 - 12 years of direct experience in Port Operations Required
• 10 -15 years of direct experience in Operations, Warehousing, Vehicle Logistics, Port Operations, Automotive, Ocean Shipping Preferred
• Driver's License Required

Glovis America, Inc. adheres to the equal employment opportunity guidelines set forth by federal, state, and local laws. The information requested on this form is sought in good faith and will not be used to discriminate against the applicant based on race, religion or creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic characteristics, marital status, sex or gender (which includes pregnancy, childbirth, or related circumstances), gender identity, gender expression, age, citizenship, sexual orientation, family care or medical leave status, military and veteran status, political affiliation, or any other characteristic protected by federal, state and local laws.

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Possibility of domestic and international travel - 25%
• Possibility of operating heavy machinery such as cars or golf carts
• Operating desk machines such as computer, fax machine, tablets, and peripherals
• Possibility of exposure to change in temperature - needs to work indoors and outdoors in USEC weather
• Possibility of exposure to dust, fumes, gasoline, gases, chemicals, etc.
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position is located in the Irvine, CA office
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.