Mental Health Associate

Qualified Mental Health Associate/Family Support Specialist

Lane County Behavioral Health is looking for a dynamic Qualified Mental Health Associate/Family Support Specialist (FSS) to join our team. This position works conjointly as mobile crisis service responder for our Mobile Crisis Service program (MCS) and as a case manager for the Mobile Response Stabilization Services (MRSS) program. MRSS is a program new to that County that was created to connect youth and families to mental health services and to provide stabilization after they've experienced a mental health crisis. This position will work directly with youth and families that have recently utilized Mobile Crisis Services in addition to responding in two-person teams to crisis calls across Lane County. Primary duties of this position include:

• Provide family engagement and emotional support
• Crisis support and de-escalation
• Safety planning with families and youth
• Resource navigation and advocacy
• Parent and youth skill building and coaching
• Intensive case management to help families and youth connected to needed resources
• Help parents/caregivers engage in treatment planning and decision-making
• Provide consistent follow-up and communication based on family needs
• Ensure accurate records are kept and collaborate with the MRSS team

This position works in a multi-disciplinary team that includes a Qualified Mental Health Professional and a Child Psychiatrist. This program provides up to 56 days of additional support for families and youth after crisis interventions have been offered. Lane County Behavioral Health is looking for dedicated individuals who are focused on solutions, with a passion to serve and who are driven to connect.

Lane County Behavioral Health provides services to more than 1,600 individuals with behavioral health conditions. We work with community partners to provide a continuum of care from prevention through treatment and aftercare in an environment that promotes a culture of resilience and recovery.

Schedule will be four 10-hour shifts Wednesday - Saturday 2:00pm - 12:00AM. The initial training will include three weeks of training 8:00 a.m. - 5:00 p.m. Monday through Friday. This program may include overtime, and/or non-traditional work hours including nights and weekends, and some holidays. These positions include community-based work and related travel for routine job tasks.

*This is an AFSCME represented position*

Qualifications

Training:

• Bachelor's degree in a behavioral science field from an accredited university with major course work in a mental health field, psychology, sociology or a related field.

Or:

• At least one year of work experience working directly with mentally or emotionally disturbed clients, and a combination of education, training and/or work experience in a behavioral sciences field that totals two additional years, plus the required competencies.

Or:

• A combination of at least three year's relevant work, education, training or experience, AND have the competencies necessary to a) communicate effectively, b) understand mental health assessment treatment and service terminology and to apply the concepts, and c) provide psychosocial skills development and to implement interventions prescribed on a treatment plan within their scope of practice, is qualifying.

Special Requirements:

• QMHA Certification through MHACBO
• Possession of, or ability to obtain within one (1) year of hire, the status as a Family Support Specialist on the Oregon Health authority Traditional Health Care Worker Registry, to be maintained throughout employment. A Family Support Specialist is someone who has direct experiences in a parenting role of a child with complex mental health needs.
• NPI (downloaded copy acceptable) NPI should reflect Oregon address by time of hire
• Transcripts
• Diploma (copy of original is fine)
• CV or Resume

DRIVER'S LICENSE

Must be in possession of a valid driver's license at time of application, and a valid Oregon Driver's license by time of appointment.

Studies have shown that women and BIPOC individuals are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. The county will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.

Benefits

Careers with Lane County Offer Extraordinary Benefits

At Lane County, we value our employees and we show it with our extraordinary benefits. We know that you chose public service for more than a paycheck, and our outstanding benefits are designed to help you Live Well, Live Lane - throughout your career. Read on to learn what great benefits await you in a career with Lane County.

Health insurance coverage becomes effective the first of the month following your first 30-days as an eligible employee. Lane County offers medical, prescription and vision exam coverage for you and your eligible dependents. The plan options and costs per month for 2026 are outlined below:

The Live Well Center is for Lane County benefits-eligible employees, spouses and dependents (ages 2 and up) who are enrolled in the Lane County health plan. Marathon Health manages the Live Well Center and their clinical team provides confidential, affordable care for your acute and preventive healthcare needs. The Live Well Center also provides health coaching, chronic disease counseling, comprehensive primary care services, and much more.

Lane County provides dental coverage for employees and their eligible dependents.

Lane County provides this counseling and concierge service to employees and members of their immediate households.

Lane County provides employees with a free membership to a local fitness center.

Lane County pays for and enrolls employees in the Oregon Public Service Retirement Plan (OPSRP) and the Individual Account Program (IAP) following six full months of employment.

Lane County provides Long-Term Disability coverage. Lane County complies with all State and Federal disability laws for employee, family, parental and pregnancy leaves regulations.

Lane County provides employees with a generous bank of hours to be used for sick, vacation, family emergencies and personal days.

Lane County provides 10 paid holidays per year: New Year's Day, Independence Day, Martin Luther King Jr's Birthday, Labor Day, Presidents' Day, Veterans' Day, Memorial Day, Thanksgiving Day, Juneteenth, Christmas Day.

Lane County pays for employee group term life insurance.

Lane County offers a variety of on-site classes to develop employees' soft and technical skills.

Lane County offers a variety of online classes through LEAP to help employees continually improve their skills.

Lane County will consider reimbursement for employees to attend professional conferences, dependent upon budget, to encourage continuous learning and professional development.

Lane County offers these other valuable benefits Deferred Compensation Retirement Savings, Vision, Supplemental Life Insurance, Aflac, Group Discounts.