SERVICE CONCIERGE

Job Description

Job Description

At Beaver Chevrolet, our mission is to provide a healthy, positive work environment allowing us to attract the best people in our market; creating a team unified in working to gain and to satisfy all customers. We are extremely proud of our commitment to the community and are seeking a hard working, eager to learn individual excited to serve alongside of us.

What We’re Looking For

As a Service Concierge/ Greeter you will be welcoming customers into the guest lounge area while providing excellent customer service and maintain a clean and tidy work space. We are looking for someone who is dependable and loves building relationships on a daily basis.

What We Offer:

• Closed on all major holidays

• Team outings including Escape Room and Top Golf

• Extensive inventory selection of over 700 vehicles

• High-volume store averaging 350+ units a month

• Flexible Spending Plan

• State-of-the-art facility and equipment

• Opportunity for internal promotion and career growth with company

• Family-oriented and friendly work environment

• Tenured leadership and management team, with a focus on career development

• Flexible schedule

• 401(k) retirement plan

• Employee purchase and service discount

• Full benefits including: Medical, Dental, Life, Disability and Cancer Plans

Responsibilities:

• Be the face of our team, greeting guests upon arrival in lounge area and on service drive

• Assist customers as needed with the utmost customer service

• Lead by example and be an advocate for staff

• Be a liaison between customers and the service department as needed

• Handle inbound service appointment requests if needed in a prompt and professional manner

Requirements:

• Exceptional customer service skills

• Strong business communication skills

• Ability to learn quickly

• Ability to respond quickly and appropriately to difficult situations

• Must be professional in appearance and conduct

• Must be able to count and balance money

• Must have a friendly upbeat attitude and be a team player