Night Auditor

Aloft Phoenix AirportUse your attention to detail and desire for routine to create memorable guest experiences! As a Part Time Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay.We offer eligible employees a number of benefits to enhance their health and well-being:Group insurance, including medical, dental, vision and company-paid life insurancePaid time offCompany-matched 401(k) planVoluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending AccountLife enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!Get paid dailyResponsibilitiesReview daily transactions and checklists for completion and accuracy.Ensure all guests are served promptly and courteously.Apply problem solving skills to resolve guest issues to their satisfaction.Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.Ensure emergency notification procedures are followed in the event of issues taking place overnight.Communicate effectively between all shifts and departments.QualificationsPrevious customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work weekends and holidays.