Risk Management Analyst

Risk Management Analyst

Join a dynamic risk management team supporting a broad division that oversees claims, third-party administrator relations, insurance requirements, billing, and strategic program improvements. This role offers an opportunity to develop expertise in insurance programs and serve as a trusted resource for agency staff and leadership in a hybrid work environment.

Key Responsibilities

• Manages claims activity with third-party administrators, including approvals, denials, releases, and related duties within delegated authority.
• Prepares claim requests with supporting documentation for review and decision by the Head of Risk Management.
• Monitors TPA service delivery against client instructions, reporting claim trends and issues regularly.
• Administers insurance billing processes, including premium invoicing, reconciliation, payment tracking, and allocation.
• Develops a working knowledge of property, auto liability, railroad liability, and medical malpractice insurance coverages, and explains coverage details to agency staff.
• Reviews RFPs and scopes of work to set appropriate insurance requirements, contributing to process improvements.
• Acts as a point of contact for agency staff on claims, insurance requirements, and billing inquiries, maintaining accurate records and responding promptly.
• Supports the annual renewal process by gathering underwriting data and exposure information.
• Assists the leadership team with strategic initiatives to enhance risk management programs.

Required Qualifications

• Two or more years of experience in insurance, claims, or risk management preferred.
• Working knowledge of claims handling and common commercial insurance coverages.
• Strong written and verbal communication skills.
• Excellent organizational skills with attention to detail, especially in billing and recordkeeping.
• Ability to learn complex insurance programs and follow established processes and authority limits.
• Proficiency in Microsoft Office Suite, particularly Excel and Outlook.

Preferred Qualifications

• Experience with claims management and insurance billing processes.
• Familiarity with risk management practices in a governmental or large organizational setting.

About Delphi-US - Peacemakers in the Talent War Delphi-US is a national IT Services firm based in Newport, Rhode Island. Delphi attracts our nation's best and brightest Technical & Professional Talent and positions our nation's finest employers to further their competitive advantages. Delphi's core technical focus includes Data Sciences & Analytics, Modern AI/ML Model Monetization, Cloud Engineering, Cyber Security, ERP Rescue; serving domains from sensitive national energy sectors to critical financial services, biomed, life sciences & pharma, major government & municipal institutions, and much of the USA's Fortune 500 corporations. Delphi Associates are deployed on critical IT Projects where their consultative business acumen, comprehensive technical expertise, and committed service mission drives our client's success. Our proprietary skill-based and cultural matching process results in higher qualified project teams, custom curated for our client's specific technical & functional goals. We are supremely experienced, friendly, professional, and ready to advocate on your behalf. Delphi has an indelible understanding of employer expectations, a track record of project success and we deliver lasting results.