Quick Service Manager - Tropical Cafe'

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food & smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better. Requirements Minimum of 1 year of managerial experience in the restaurant or fast-casual field required. Experience recruiting, hiring, training & developing employees. Experience in growing sales & providing excellent customer service. Demonstrated ability to drive operational excellence in both front of the house & back of the house. Nice to have a proven track record of managing cost of goods & labor. Basic computer skills, including Microsoft Word, Excel and Outlook. Effective verbal & written communication skills. Duties & Responsibilities Monitor sales growth & cost control of the café against the budgeted expectation & historical performance, to ensure that profit goals are met. Maintain & exceed customer expectations to build brand loyalty. Present a consistent, professional image of the café & crew by maintaining all sanitation & appearance standards. Communicate & stay updated on all marketing & promotional materials. Execute marketing & sales programs, following appropriate guidelines. Build café sales by cultivating relationships in the business community & initiating local store marketing campaigns. #J-18808-Ljbffr Dunkin'