Member Services Representative
$16.9 per hourSupreme Fitness Group
Job Details: Anaheim West Katella - Anaheim, CA 92802 | Position Type: Part Time | Salary Range: $16.90 - $16.90 Hourly Job Benefits Free Black Card gym membership. Day, evening, or overnight shifts. Career growth opportunities. Discounts on merchandise sold at the club. Benefits including: medical, 401k, and supplemental insurance. Discounts on movie tickets, theme parks, hotels, attractions, and much more. The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign‑up. Take prospective members on tours. Facilitate needed updates to member’s accounts. Assist in maintaining the neatness and cleanliness of the club. Cleaning and sanitizing of all exercise equipment and Black Card spa amenities. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Qualifications Customer service background preferred. Must be 18 years of age or older. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude. Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent preferred. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will encounter toxic chemicals during shift. Moving self in different positions, including bending, climbing, balancing, kneeling, crouching, and twisting, to accomplish tasks. #J-18808-Ljbffr Supreme Fitness Group
- ...Teller (Member Service Representative I)The pay range for this position is listed below. Our pay ranges are built to allow for candidates with various levels of skill and experience to be considered, as well as for room for growth and tenure achieved in a role over time...Suggested
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$16.9 per hour
...Discounts on movie tickets, theme parks, hotels, attractions, and more. Responsibilities Greet members, prospective members, and guests, providing exceptional customer service. Respond to member questions and concerns in a timely and professional manner and elevate to...Hourly payFull timePart timeShift workNight shiftDay shift$17.5 per hour
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