Parts Counter Sales

Parts Counter Sales ProfessionalMHI is seeking a Parts Counter Sales professional who thrives in a fast-paced environment and takes pride in delivering accurate, solution-based service. This role is ideal for someone who is highly detail-oriented, customer-focused, and dependable, with the ability to identify needs, solve problems, and support both customers and internal teams. Success in this role comes from a strong commitment to accuracy, teamwork, and providing a high level of service.At MHI, we are committed to being the best partner to our customers by delivering urgency, accuracy, and exceptional service. Our parts team plays a critical role in supporting both our customers and technicians, ensuring operations run smoothly. We provide an environment where individuals who value consistency, teamwork, and doing things the right way can grow and make a meaningful impact.Are You…Highly detail-oriented with a strong focus on accuracy?Customer-focused and motivated to provide excellent service?A problem-solver who enjoys identifying the right solution for each situation?A strong communicator who works well with both customers and internal teams?Organized and able to manage multiple priorities effectively?Someone who takes pride in your work and ownership of results?A team player who values collaboration and supporting others?If so, this may be the perfect role for you. If not, that's okay—but this role likely isn't the right fit.Next Step: Click Here to Complete the Culture Index Survey (Required to be considered for this position)What You'll DoAssist customers with parts identification, availability, and orderingProvide solution-based recommendations based on equipment needsProcess orders, quotes, and invoices with a high level of accuracyMaintain and manage inventory levels and organizationWork closely with service technicians and operations teamsHandle customer inquiries, follow-ups, and issue resolutionEnsure all transactions and documentation are accurate and completeMaintain a clean, organized, and efficient workspaceContribute to a positive, team-oriented work environmentExpected Outcomes (KPI's)High level of accuracy in order processing and parts identificationStrong customer satisfaction and timely response to requestsEfficient handling of multiple priorities and inquiriesWell-organized and accurate inventory managementPositive contribution to team performance and branch operationsBackground & ExperienceExperience in parts, automotive, industrial, or material handling preferredStrong attention to detail and organizational skillsExcellent communication and customer service abilitiesAbility to manage multiple tasks while maintaining accuracyExperience with inventory systems or ERP systems is a plusMaterial Handling Inc.'s commitment to you: A family owned and operated business that prioritizes well-being of employees.Health Insurance – three different plans to choose fromVoluntary Dental InsuranceVoluntary Vision InsuranceCompany Paid Life InsuranceAdditional Life Insurance if desiredShort & Long-Term Disability401k – with employer matchMHI is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. All qualified applicants will receive consideration for employment without regard to any legally protected status.