Hotel Front Desk Agent

Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities: • Process additional administrative, bookkeeping. and accounting procedures as required • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management • Ensure all guests feel they are having an exceptional experience at the property • Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required • Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages Qualifications: • High school diploma or equivalent required; some college preferred • Proficiency with computers is required; experience with reservation and accounting software is desired • Flexible overnight hours are required • Outstanding communication skills and excellent customer service skills are required • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required Compensation: $17.50 - $19 hourly

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