Store Director

Company Overview Healthy Living is a locally owned, independent chain of supermarkets serving communities in Vermont and New York. Our mission is to fuel a passion for great food, health, and well‑being and be the place where people gather to shop, eat, and work. We are committed to providing super healthful, innovative, and delicious food while maintaining exceptional hospitality and creating an inviting place to shop and eat. We also prioritize our relationships with local farmers and producers, and actively contribute to our community. Position Overview The Store Director of a Healthy Living store location is responsible for leading all day‑to‑day operations while carrying out the vision and objectives of Healthy Living’s Senior Leadership Team and Store Owners. This role ensures exceptional retail conditions, maintaining a store environment that is clean, safe, visually compelling, and aligned with brand standards. The Store Director provides strong, people‑centered leadership by offering thoughtful coaching that supports growth, clarity, and empowerment across the management team and hourly staff. Equally important, the Store Director upholds a culture of accountability—setting clear expectations, following through consistently, and ensuring that all policies, procedures, and protocols established by the Senior Leadership Team are maintained. Requirements Degree: High School diploma; Bachelors degree in Business or a related field preferred Location 3065 State Route 50 Job Type Store Leadership Pay Rate Full‑time salaried position with a starting range between $93,600 and $100,000, depending on experience Schedule Flexibility preferred; holidays and weekends Experience At least 4 years management/progressive supervisory experience; preferably in a natural foods/grocery retail environment At least 5 years of experience in a retail environment; preferably in a natural foods/grocery industry Previous experience with financial management/cash management Store Operations Oversees and is accountable for day‑to‑day store operations and ensures an organized and smoothly run operation Works to ensure a stable, profitable, and growing business Develops and recommends store goals, performance objectives, guidelines and best practices based on Store Owners and/or CFO’s guiding principles Monitors and manages store operations throughout the various departments Promotes and empowers continuous quality improvement across all departments Works with Purchasing Department and Receiving Department to establish procedures to monitor and manage store inventory Ensures staff are treated fairly and provided a positive, energetic and joyful work community in accordance with State and Federal law and employee personnel policies as adopted by Human Resources, CFO and Store Owners Ensures adherence to policies and procedures as outlined in the Staff Resource Guide Ensures compliance with all applicable laws: licenses, permits and health & safety regulations; manages and monitors compliance with applicable federal and state health and safety laws Ensures that the store provides a safe work environment for all staff and guests; works with Training Specialist and HR to ensure that all staff are trained in and follow all organizational safety procedures and guidelines Leadership & Management Motivates & inspires the Management team and all Healthy Living staff Builds a strong Management team through mutual trust, respect and coordination and promotes and encourages the same between management and staff Provides a model of supportive, participatory and servant leadership promoting concepts of team building and empowerment Works with HR to interview and hire management and supervisory staff Supervises and regularly evaluates performance of department supervisors and buyers, performs regular and timely performance reviews Oversees, assists, provides leadership to, and supervises all department managers in planning and performance to achieve all individual department and store goals and objectives Provides and coordinates Manager training as necessary to ensure success; fosters a work environment that promotes ongoing education and development Works with HR on all disciplinary actions and terminations for management/supervisory staff Sets performance goals for managers/supervisors to support short and long‑term plans and holds them accountable to these objectives Works with VP of Ops and HR to maintain an organizational staffing structure that is in line with and supports Healthy Living’s financial goals and objectives while also promoting fair distribution of work while maintaining outstanding hospitality to guests Schedules and leads monthly management team meetings Relationship to Store Owners & Financial Accountability Demonstrates an understanding of and commitment to Healthy Living’s Mission, Vision, Values, Culture, Guiding Principles and Policies Participates with the Leadership Team as a co‑leader in identifying emerging trends and progressive practices, and establishing organizational short and long‑term goals and objectives Attends all meetings with Leadership as required Acts as the communication liaison between Store Owners, Managers and Staff Works with Store Owners and HR regarding instances where it is believed a policy of Healthy Living should be modified, discontinued, or replaced Communicates regularly and keeps Leadership Team informed regarding operations, community affairs and issues, potential legal issues, and all other matters relevant to the successful operations of Healthy Living Works with Store Owners, Marketing/Design team to monitor and manage guest and community relations When Excellence is Achieved, The Results Will Look Like This The Store Director is a person who embodies the vision of the company. In this role, the excellent Director follows the owners’ lead in thoroughly understanding the company culture and helping the Management Team rise to new heights of service to their staff and hospitality to our guests. The environment is one where creativity, freedom, accountability to one’s self and team, and joy abounds. Staff enjoy interesting jobs with opportunities to be creative, open communication, and the opportunity to move up in the organization is ever‑present. The excellent Director is focused on the bigger picture and exudes a calm, positive confidence that sets the energy of the entire store. From that perspective, they give guidance, teaching and service to the team of Managers and Supervisors, always leading through example with the highest energy. They manage in ways that inspire and compel staff to follow, setting clear expectations and giving consistent feedback. Healthy Living’s 8 Essential Behaviors Make Someone’s Day Bring genuine enthusiasm to work daily. Interact freely with every guest, using positive energy to lift teammates and guests alike. Smile and let that positivity spread among the team. Move Fast and Be Thorough Work with purposeful urgency. Complete tasks quickly, efficiently, and with great skill while remembering to connect with guests and look up and learn. Create a Team People Want to Stay On Contribute to an upbeat, effective team where members thrive and express a desire to stay and grow together. Treat teammates with respect, kindness, and empathy each day. Show Up Be fully present for teammates, guests, and partners. Bring authentic, positive energy to work every day and care deeply. What Can I Do? Ask constantly how you can help and anticipate needs of coworkers and guests, proactively solving problems and offering solutions. Come With a Solution Identify pain points, come to the table with solutions, think outside the box, and adapt to change with grace. Own It Hold yourself accountable and celebrate successes with your team. Pay attention to detail and be attentive to all aspects of the job. Seek Knowledge Love learning and naturally be curious. Seek feedback to improve and help others grow. Fulfill yourself by taking on new challenges and learning opportunities. Healthy Living Market and Café is an equal opportunity employer and we’re proud to hire a diverse, inclusive Staff! #J-18808-Ljbffr