Client Services/Sales Associate
Elements Massage
Client Services And Sales Associate
Elements Massage of Crofton is looking for an engaging and outgoing personality to join our team as a client services and sales associate. Make a positive difference in the lives of others in a meaningful way. The ideal candidate ensures a welcoming experience for our clients. Here's what we are looking for:
- Ability to follow our proven processes to ensure excellent client experiences and to sell the monthly Elements Wellness Program.
- The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
- Kind, caring, smiling, upbeat, outgoing personality
- Reliable transportation and attendance
Responsibilities:
- Deliver a great client experience with our industry leading Service Path. This is a system allows you to sell memberships, gift cards, session upgrades, and effectively provide information about our services and products.
- Maintain a clean and organized reception/lobby area, ensuring it is always presentable to clients, this will include assisting in light cleaning duties.
- Be a team-player who is respectful, kind and thoughtful. You will collaborate with therapists, estheticians and other front-of-house staff.
- Provide excellent customer service skills by welcoming clients with a warm and friendly smile!
- Manage the studio's appointment scheduling system, phone, text, and email inquiries
Qualifications:
- Prior customer service experience preferred but not required. Dedication, attention to detail, and enthusiasm are the most important qualities.
Schedule:
- Sunday: OFF
- Monday: OFF
- Tuesday: 3pm-9pm
- Wednesday: OFF
- Thursday: OFF
- Friday: 3pm-9pm
- Saturday: 3pm-9pm
- Hours during 2-3 week training period will differ
Calm and soothing atmosphere, surrounded by tranquil music and a serene ambiance
FREE monthly massage or facial at the studio
Paid Time Off
Commissions/bonuses
Tax-deferred retirement plan available
Elements Massage$16 - $18 per hour
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