IT Service Desk Lead — Drive Helpdesk Excellence

General Dynamics Information Technology

General Dynamics Information Technology seeks a Service Desk Team Lead to supervise a mid-sized team focused on service desk operations within a government context. The role centers on managing a complex IT environment, boosting operational efficiency, and ensuring high service quality while guiding staff to rapid issue resolution. The candidate will serve as the first point of contact for the government client, applying exceptional technical and customer service skills to resolve issues #J-18808-Ljbffr General Dynamics Information Technology

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Vacancy posted 1 day ago

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