Program Director

Job ScopeModels strong leadership through internal communication working with peers by sharing information and resources as well as working together to effectively problem solveOversees program scope of service, design, scheduling, and ongoing program developmentMonitors the quality/effectiveness of the intake flow (from inquiries to assessments to treatment admission); influences marketing decisions (internal and external)Responsible for physical plant oversight and management of company resourcesMeasures and tracks accountability and pulse of the program; also monitors the productivity of the track/program at the counselor levelEnsures ongoing and accurate input of electronic dataMonitors and ensures client satisfactionMonitors quality of care through reviews of service delivery and treatment outcomesOversight of service delivery and outcomesRepresents the company on a county and regional basis through participation in coalitions, and attendance at designated committeesMonitors program census, daily attendance, and units of service targetsMonitors and oversees quality assurance and compliance with OASAS, OMIG, and company requirementsMonitors and oversees scheduling of program meetings specific to QI, UR, Case Conference, Internal Audit, etc.Ensures accountability for ongoing monthly reportingParticipates in leadership meetings, QA/QI committees/audits to ensure effective problem solvingProvides effective and efficient scheduling of staff to meet the needs and individual goals of staffPromotes staff professional development, knowledge, skills and attitudes that contribute to positive client outcomesOversees and/or provides ongoing supervision consistent with the company's supervision policyGuides and develops the clinical team's ability to engage clients in the treatment and recovery process performance evaluation and professional developmentSupports a positive work atmosphere by behaving and communicating in a manner that allows the employee to get along with clients, students, co-workers and supervisorsEffectively manages personnel by interviewing, hiring, evaluating, supervising, and helping to develop the most qualified individuals to work as direct service professionalsEnsures timecards, payroll and personnel procedures are followedOther tasks assigned as needed by the supervisor