Infrastructure Support Engineer

Get AI-powered advice on this job and more exclusive features. FIT Technologies provided pay range This range is provided by FIT Technologies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $75,000.00/yr - $90,000.00/yr

SUMMARY

The Infrastructure Support Engineer ensures the stability and integrity of voice, data, video, and wireless network services. This position requires the skills to install, configure, maintain, support, and optimize all infrastructure hardware, software, and communication links. In addition, the Infrastructure Support Engineer will participate in the installation, monitoring, maintenance, support, and optimization of Windows server environments, both on-premises and cloud-hosted.

PRIMARY RESPONSIBILITIES

Supporting various client environments remotely and occasionally onsite. Processing a ticket and SLA driven workload. Supporting and maintaining various Microsoft 365 tenants. Supporting and maintaining on-premises and cloud-based environments.

KNOWLEDGE AND SKILL REQUIREMENTS

Experience with Windows Servers and Active Directory. Experience with AzureAD and Intune/Endpoint Manager. Experience with on-premises Exchange and Office 365. Experience working in a technical support environment. Understanding and familiarity with IT policies and procedures. Experience with cloud-based services, specifically Azure and Office 365. Experience troubleshooting LAN/WAN connectivity issues. Ability to analyze, implement & support fixes/resolutions. Ability to interface with all levels of the organization (technical and non-technical). Self-motivated and ability to work independently with minimal supervision. A+, MCP, Network+, CCNA and/or MCSE certifications are desirable. VMWare experience is desirable. Bachelor’s Degree or equivalent work experience.

WORKING CONDITIONS + REQUIREMENTS

Working conditions are normal for an office environment and will require: Reliable transportation and valid driver’s license. May require occasional evening and weekend work. Occasional work weeks of more than 40 hours. Ability to fulfill rotating, periodic 24/7 on-call responsibilities. Ability to lift and carry IT hardware as needed. Local travel to client sites as needed.

APPLICATION

To apply, submit an application online through our Career Center. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Headquartered in Cleveland, FIT Technologies is an employee-owned company (ESOP) with 160+ staff supporting clients throughout Ohio and in metropolitan areas in 30+ states across the country. FIT Technologies offers a comprehensive benefits package including: Paid time off and paid holidays Employee Stock Ownership Plan 401(k) with match Dependent Care FSA To promote a healthy work environment and provide exemplary customer service, FIT Technologies is a non-smoking workplace and does not hire tobacco/vape users. FIT Technologies is an equal opportunity employer and welcomes diversity in our employees. We do not discriminate and will take measures to ensure against discrimination in employment, recruitment, compensation, termination, promotions, and other conditions for any employee or job applicant on the basis of race, color, national or ethnic origin, ancestry, gender, age, religion, creed, disability, military or veteran’s status, sexual orientation, gender identity or gender expression. Seniority level Seniority level Associate Employment type Employment type Full-time Job function Job function Information Technology Industries IT Services and IT Consulting and Data Infrastructure and Analytics Referrals increase your chances of interviewing at FIT Technologies by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Pension plan Disability insurance Paid maternity leave Get notified about new Infrastructure Engineer jobs in Cleveland, OH . Beachwood, OH $82,000 - $102,000 2 weeks ago Cleveland, OH $90,000 - $105,000 2 days ago Network Engineer III - Cybersecurity Specialist Cleveland, OH $120,000 - $125,000 6 days ago Software Engineer Lead - Kafka/Microservices/Unix/Linux Software Engineer Principal Sr (Network Security) Principal Engineer Lead - Network Operations Cleveland, OH $93,000 - $189,000 1 month ago Senior Associate, Automation Engineer/System Administrator Mayfield, OH $90,000 - $115,000 1 week ago Software Engineer II (Capacity Engineering) Mayfield, OH $110,000 - $130,000 4 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr FIT Technologies