Onsite Customer Service Representative - Contract

Odyssey Information Services Inc

Customer Service Admin

We are seeking a detail-oriented Customer Service Admin to support our Customer Service team. In this role, you will manage customer orders, maintain accurate records in the ERP system, assist with order tracking, process returns and quotes, and provide administrative support to ensure smooth daily operations

Key Responsibilities

Enter and maintain customer orders and returns in ERP system
Ensure accurate data entry and documentation
Generate reports and analyze data using Excel
Process change requests and customer correspondence
Screen and route incoming customer service calls
Support team members and assist with special projects as needed

Required Qualifications

0-2 years of customer service, administrative, or support experience
Manufacturing environment experience preferred
High School Diploma or GED required; degree is a plus
ERP experience preferred
Strong Microsoft Excel and computer skills
Excellent organization, communication, and attention to detail

Apply

Vacancy posted 2 days ago

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