Knowledge Manager

Knowledge ManagerParsons is looking for an amazingly talented Knowledge Manager to join our team! In this role you will get to develop, organize, and maintaining content within Confluence. The role ensures that authoritative information, messaging, and documentation are clearly communicated, consistently structured, and easily accessible to both internal team members and approved external visitors via a centralized landing page. The ideal candidate combines strong written communication skills with technical proficiency in Confluence and a deep appreciation for disciplined knowledge management in a mission-focused environment.What You'll Be Doing:Strategic messaging and content development.Expert with the development and implementation of an organization-wide knowledge management strategy.Define goals for how knowledge will be used to support business objectives and creating a roadmap for knowledge management initiatives.Oversee the process of capturing, organizing, and maintaining the organization's intellectual capital.This involves identifying critical knowledge, capturing "tacit" knowledge from experts, and ensuring all information sharing, such as intranets, wikis, document management systems, and collaboration platforms (Confluence, JIRA, SharePoint, Intelink, etc.). Ensure tools are user-friendly and integrated into daily workflows.Promote a culture where knowledge sharing is valued and become a natural part of the workflow. This includes training employees on knowledge management processes and tools, encouraging collaboration, and recognizing individuals and teams who contribute to the knowledge base.Monitor and analyze how knowledge is being used and its impact on the business.Create reports on key metrics (content message, search success rates) to demonstrate the value of Knowledge Management initiatives and identify areas for improvement.What Required Skills You'll Bring:Bachelors Degree in Business Administration or related discipline from an accredited college or university with 12 years experience or Masters Degree with 10 years experience.Active TS/SCI w/ Poly security clearanceExperience building and maintaining confluence as well as technical writing to articulate government objectives.Experience developing written products for senior government, military, or technical audiencesDemonstrated proficiency with Confluence for content creation, organization, and knowledge managementStrong understanding of information architecture, documentation best practices, and content governanceExceptional written communication skills and attention to detailAbility to manage multiple priorities and coordinate with diverse stakeholdersStrong at working in a fast-paced, evolving mission environmentExperience managing shared drives, document repositories, or enterprise knowledge platformsKnowledge of strategic communications, messaging frameworks, or digital content strategyFamiliarity with U.S. Cyber Command, DoD, or interagency environmentsExperience supporting AI, cyber, or advanced technology organizationsSecurity Clearance Requirement:An active Top Secret SCI w/Polygraph security clearance is required for this position.