FIELD SUPERVISOR

Job Description

Job Description

Description:

Position Information:

The Field Supervisor provides day-to-day field leadership and direction to Service Technicians and Route Drivers. This hands-on leadership position supports daily route execution, construction routes, deliveries, pickups, service work, events, and changing operational priorities. 

Position Responsibilities:

• Provide day-to-day field leadership and direction to Service Technicians, including coordination of construction routes, deliveries, pickups, service work, and changing operational priorities.
• Serve as the primary field point of contact for routine drivers questions and operational issues; troubleshoot concerns and escalate significant employee, customer, safety, or service issues to the Operations Manager.
• Train and onboard new Service Technicians and Route Drivers and coach existing employees on company procedures, equipment, service standards, safety requirements, and route expectations.
• Monitor employee performance, productivity, attendance, route execution, and service quality; reinforce expectations and address performance or training needs.
• Conduct field and service quality checks to ensure units are properly serviced, cleaned, stocked, and left according to company standards.
• Lead and coordinate event setup, servicing, breakdown, field crews, and equipment during special projects and high-volume periods.
• Perform Service Technician and Route Drivers and other field responsibilities as operationally necessary.
• Reinforce safety procedures, PPE requirements, safe driving practices, vehicle inspections, sanitation standards, and proper equipment operation.
• Promote proper care and accountability for company vehicles, trailers, pumps, tools, portable restroom units, and other equipment; report maintenance or equipment concerns promptly.
• Communicate field conditions, employee concerns, customer issues, equipment needs, and operational priorities to the Operations Manager.
• Maintain a professional leadership presence and set the standard for attendance, teamwork, productivity, safety, customer service, and quality of work.
• Maintain knowledge of company policies and operating standards, work cooperatively with all departments, attend required meetings or training, and perform other duties as assigned. 
• Work in concert with all departments. 
• Maintain full knowledge and understanding of company and department rules, regulations, policies, and procedures.
• Attend meetings and/or training classes as directed by management.
• Perform other duties as assigned.

Education:

• High school diploma or equivalent required; additional education or relevant industry training preferred.
• Minimum of 2 years of field, route, sanitation, logistics, or related operational experience; prior lead or supervisory experience preferred.

Qualifications:

• Nevada Driver’s license.
• Clean driving record.
• At least 21 years of age.
• Proficient in Microsoft Office.
• Ability to maintain confidentiality of sensitive information.
• Work cooperatively with others.
• Excellent oral and written communication skills. 
• Able to read, write, and comprehend instructions and information in English.
• Ability to use personal computer and hand-held applications. 
• An ability to work flexible shifts/hours, including days, evenings, weekends, and holidays, at varying locations.
• Must be able to multitask in a fast pace and high-volume environment. 
• Attention to detail. 
• Must present a professional, friendly image and appearance.
• Must have reliable transportation and excellent attendance.

Physical Demands:

• Finger and hand dexterity. 
• Requires the ability to distinguish letters, numbers, and symbols.
• Noise levels are distracting or uncomfortable.
• Ability to stand for long periods of time.
• Ability to work outdoors in varying weather conditions including extremes of hot or cold in addition to wet environments.
• Job requires the following motions: climbing, stooping, bending, twisting, pushing, pulling, squatting, occasionally lifting; up to 75 pounds, stretching, sitting, walking on uneven ground and stairs.  

Go Potties provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If hired, I understand my employment is at-will as permitted under applicable state law. I understand this means that either the company or I may terminate the employment relationship at any time, for any reason, with or without notice or cause.