Jira Administrator

Summary: The client is seeking a strategic and detail-oriented Atlassian Suite Administrator to support the administration, optimization, and continued evolution of their Atlassian ecosystem, including Jira, Confluence, and related tools. This role supports enterprise project and portfolio management, governance standards, and cross-functional collaboration by delivering scalable solutions, improving processes, and enabling consistent execution across teams. The ideal candidate brings strong Atlassian platform expertise, a solid understanding of PMO operations and governance, and the ability to translate business needs into effective tool configurations and operational improvements. Responsibilities Atlassian Administration Manage administration of Jira, Confluence, JSM, and JPD. Design and configure workflows, issue types, fields, and screens to support delivery standards. Strengthen access controls and role-based security practices. Build and maintain automation, integrations, and plug-ins. Support and expand Rovo Chat and Rovo Agents capabilities. Create dashboards, reports, and analytics that improve project and portfolio visibility. Drive audits that protect system performance and data integrity. Deliver user support, documentation, and training that enable adoption. Enterprise PMO Operations & Support Partner with the EPMO leadership team to standardize project and portfolio management processes within the Atlassian environment. Support the development and maintenance of governance frameworks, templates, and project lifecycle tools. Create and manage project intake, prioritization, and approval workflows in Jira to support strategic alignment. Work through ambiguity to gather information required to make decisions. Continuous Improvement Increase Atlassian adoption across the Enterprise to improve team performance and collaboration. Evaluate Atlassian features, add-ons, and best practices to enhance the project management ecosystem. Promote Atlassian and PMO best practices through training, coaching, and communication. Education and Experience Bachelor's Degree or equivalent work experience is required. 3+ years of experience administering Atlassian apps (Jira/Confluence/JSM/JPD). Minimum of six (6) years of work experience, with two (2) years of direct project management experience. Solid understanding of PMO operations, governance frameworks, and project lifecycle management. Solid project management skills: minimum of three (3) years’ experience managing projects to successful completion. Experience supporting Agile, Scrum, and hybrid project methodologies within Jira. Proficiency in Jira Query Language (JQL), workflow design, and automation rules. Excellent problem-solving, analytical, and documentation skills. Strong communication and collaboration abilities across technical and non-technical teams. Preferred Atlassian certifications (e.g., ACP-JA, ACP-600, ACP-120). Experience with Advanced Roadmaps and Portfolio for Jira. Familiarity with Power BI, Tableau, or similar reporting tools for executive dashboards. Knowledge of ITIL/ITSM, PMP, or Lean/Agile methodologies. Experience integrating Atlassian tools and AI technologies and other applications. Key Competencies Strong technical aptitude with a strategic mindset. Ability to translate business needs into scalable tool configurations. Highly organized, detail-oriented, and process-driven. Excellent stakeholder engagement and communication skills. Passion for continuous improvement and governance excellence. Licenses and Certifications PMP and SCRUM certification preferred. Atlassian certifications (e.g., ACP-JA, ACP-600, ACP-120) preferred. Compensation and Benefits Pay Range: $45.00 - $50.00/hr. Medical, dental & vision. Critical Illness, Accident, and Hospital. 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available. Life Insurance (Voluntary Life & AD&D for employee and dependents). Short and long-term disability. Health Spending Account (HSA). Transportation benefits. Employee Assistance Program. Time Off/Leave (PTO, Vacation or Sick Leave). Employment Type and Location Contract position based out of McLean, VA. This is a hybrid position. Application Deadline This position is anticipated to close on Jun 26, 2026. Equal Employment Opportunity The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. #J-18808-Ljbffr