BDC Representative

Overview SONS Honda is looking for an Internet Sales Associate (BDC) for our busy sales department. We treat each customer's needs with concern and have a loyal customer base. SONS Honda has achieved tremendous growth over the past few years. If you are ready to make a positive change in your life and want to be considered for this exciting position, apply immediately. All applications will be kept in strict confidence. Benefits Employee & Family Honda purchase program Medical and Dental Insurance 401(k) Paid Vacation A fair and safe family-run business environment Responsibilities Answer customer calls and establish follow-up with sales appointments Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates Provide customers with initial product information and direct them to the appropriate dealership resources Present initial financing options based on customer needs Follow up with leads that are not ready to make an appointment or no-show Participate in team and process development sessions – maintaining positive relationships with teammates, sales teams and dealership management Utilize CRM tracking system daily Qualifications At least one previous role based in strong customer service experience Team player attitude Prompt and courteous Enthusiastic personality Must have strong computer skills Willing to submit to a pre-employment background check and drug screen #J-18808-Ljbffr