Business at San Marcos, California

Universal Business Banker

Dexian is partnering with one of the fastest-growing California banks to find a highly capable Senior Universal Banker III to join their dedicated team in Carlsbad. This is a premier leadership role that combines exceptional client service, deep financial expertise, and daily operational support. You will act as a trusted advisor to both consumer and business clients, delivering tailored financial solutions while driving business development and fostering a performance-driven team culture. If you are a proactive leader looking to make a significant impact in the Carlsbad market with a top-tier financial institution, we want to speak with you.

What You Will Do

As a Senior Universal Banker, you will be a cornerstone of the branch, balancing client advisory, compliance, and team mentorship.

Customer Experience & Sales

• Advise: Provide personalized financial advice and recommend products that directly align with client needs and long-term goals.
• Grow Relationships: Deepen client relationships by cross-selling checking and savings accounts, CDs, IRAs, and lending or trust services.
• Business Support: Support commercial clients with essential Treasury Services, Remote Deposit Capture (RDC), courier, and armored transport services.
• Network: Represent the branch at local Carlsbad community and networking events to build visibility and attract new clients.

Operations & Compliance

• Account Management: Open, manage, and service consumer and business accounts in strict compliance with bank policies and regulations.
• Risk Mitigation: Maintain and enforce rigorous standards for BSA, AML, and Information Security.
• Operational Oversight: Oversee large and complex transactions, monitor daily reports, and maintain robust fraud prevention controls.
• Audit Readiness: Ensure branch security procedures, documentation, and audit readiness are consistently upheld.

Leadership & Mentorship

• Develop Staff: Mentor and support junior bankers and tellers to promote professional growth, teamwork, and service excellence.
• Strategic Partnership: Partner closely with the Branch Manager on performance goals, sales initiatives, and community outreach efforts.
• Problem Resolution: Lead by example in managing complex client needs and resolving escalated service issues with tact and diplomacy.

Who You Are

• Minimum 3 years of retail banking experience, including comprehensive teller and new account responsibilities.
• Proven ability to seamlessly manage both consumer and business banking relationships.
• Strong understanding of banking regulations, compliance standards, and branch security procedures.
• Excellent interpersonal and problem-solving skills with a distinct client-first mindset.
• Proficiency with MS Office Suite and modern core banking systems.
• Notary Public certification is highly preferred (or a willingness to obtain it).

Why Apply?

• Opportunities to advance within a supportive, expanding, and people-focused organization.
• Market-competitive base salary plus performance-based incentives.
• Excellent health benefits and generous paid time off.
• Paid volunteer hours annually to support local causes in Carlsbad and North County San Diego.