Senior Bodily Injury Specialist

Claims Professional

Are you a seasoned claims professional ready to take your career to the next level? Join our team and make a direct impact handling high-severity First and Third-Party Bodily Injury claims in both Personal Lines and Commercial settings. You'll tackle complex, high-exposure cases while shaping claim outcomes for our policyholders and the company.

Responsibilities

• Investigations with Impact – Conduct thorough coverage, liability, and injury investigations, securing statements to efficiently resolve claims.
• Master Policy Analysis – Navigate complex insurance policies, advising on Excess and Primary coverage matters.
• Lead Field Oversight – Direct field investigations and coordinate with vendors (Field/Counsel/Surveillance) to ensure effective claim resolutions.
• Strategic Reserve Management – Maintain financial oversight with accurate, timely reserve analyses based on claim developments.
• Litigation & Fraud Prevention – Collaborate with defense counsel, manage litigation strategies, and work with SIU to combat fraud.
• Skilled Negotiations – Resolve claims through merit-based discussions with injured parties and attorneys for favorable outcomes.
• Subrogation & Recovery – Identify and pursue subrogation opportunities to minimize losses.
• Legal Representation – Represent Plymouth Rock in arbitrations, depositions, mediations, and trials.
• Professional Growth & Leadership – Stay ahead of industry trends, participate in training, and contribute to team initiatives.

Qualifications

• Education – Bachelor's degree from an accredited institution.
• Experience – Minimum 3 – 5 years handling bodily injury claims, preferably with complex liability claims experience (Commercial, UM/UIM, Excess/Umbrella).
• Expertise – Deep knowledge of litigation, arbitration, and trial procedures, plus multi-state claim handling experience. This role will primarily involve losses in Massachusetts and New Hampshire, so experience in these states is preferred.
• Leadership & Analytical Skills – Strong self-motivation, coverage analysis, investigation, and negotiation abilities.
• Communication Excellence – Sharp organizational, problem-solving, and interpersonal skills.
• Regulatory Knowledge – Thorough understanding of state laws, regulatory guidelines, and statutory requirements. Primary handling state will be Massachusetts but will include other states as the business requires.

Perks and Benefits

• 4 weeks accrued paid time off + 9 paid national holidays per year
• Free fully equipped onsite gym at our Boston Location
• Tuition Reimbursement
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Robust health and wellness program and fitness reimbursements
• Auto and home insurance discounts
• Matching gift opportunities
• Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
• Various Paid Family leave options including Paid Parental Leave
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Convenient location in Downtown Boston directly across from South Station and Pre-Tax Commuter Benefits

The pay range for this position is $86,000- $118,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent".