Hospitality Manager

Hello… an exciting new opportunity has become available in our Group Experiential Marketing Division. We are looking to recruit a Hospitality Manager. Job Advert Summary: Hollard is looking for a highly creative, strategic, and people focused leader to take ownership of The Hollard Villa , our flagship hospitality and stakeholder engagement destination. This is an exciting opportunity for a seasoned experiential marketing professional to design and deliver exceptional experiences that strengthen relationships, elevate our brand, and create lasting impact. Why This Role Matters: This role is critical in bringing the Hollard brand to life through meaningful and memorable stakeholder experiences. By creating impactful engagements for executives, brokers, partners, and key stakeholders, the role helps build trust, deepen relationships, strengthen brand perception, and contribute to business growth. The position also ensures The Hollard Villa remains a premier destination for strategic stakeholder engagement and hospitality excellence. What you will do: Develop and implement The Hollard Villa experience strategy aligned to business and marketing objectives. Conceptualise innovative hospitality and stakeholder engagement experiences that reflect the Hollard brand and deliver measurable business value. Partner with business stakeholders to understand objectives, target audiences and desired outcomes. Design bespoke experiences tailored to the needs, preferences and profiles of different stakeholder groups. Stay abreast of hospitality, experiential marketing and luxury event trends to ensure The Hollard Villa remains a leading stakeholder engagement destination. Lead the planning and execution of all Villa-based hospitality events and stakeholder engagements. Develop event concepts, programmes, guest journeys and hospitality experiences. Manage all event logistics including venue preparation, catering, entertainment, gifting, production, technology and guest management. Ensure exceptional guest experiences through meticulous planning and execution. Drive consistency, quality and attention to detail across every touchpoint. Build trusted relationships with senior leaders, executives, brokers, partners, suppliers and external stakeholders. Consult with internal business units to develop experiences that deliver against strategic objectives. Effectively manage stakeholder expectations throughout the planning and execution process. Represent Hollard professionally and confidently with high-profile guests and partners. Develop and manage annual and event-specific budgets. Source market-related quotations and negotiate favourable rates with suppliers and service providers. Ensure cost-effective use of resources while maintaining exceptional quality standards. Monitor expenditure and provide regular budget reporting. Identify opportunities for efficiencies and cost optimisation. Lead, coach and develop a team of experiential and hospitality professionals. Foster a high-performance, collaborative and customer-centric culture. Required Knowledge and Experience 6-10 years' relevant experience in experiential marketing, hospitality, events or stakeholder engagement. Proven experience managing complex hospitality events and VIP stakeholder engagements. Experience leading and developing teams. Experience managing large budgets and multiple suppliers. Experience engaging with senior executives and high-profile stakeholders Experiential Marketing Hospitality and Event Management Project Management Budget Management Guest Management Risk and Compliance Management Leadership and People Management Stakeholder Relationship Management Presentation and Communication Skills Educational Requirements Bachelor's Degree in Marketing, Hospitality Management, Event Management, Business Management or a related field. #J-18808-Ljbffr