Vice President of Sales

Position Summary The Vice President of Sales leads the high performing outside sales team in a rapidly growing Business Process Outsourcing (BPO) environment. This position is instrumental in driving revenue growth, optimizing sales strategies, and ensuring the team achieves exceptional performance.

Essential Duties and Responsibilities Lead, mentor, and manage an outside sales team, fostering a high-performance culture. Develop and execute strategic sales plans to drive revenue growth and market expansion. Monitor and analyze key sales metrics, ensuring consistent achievement of targets. Actively participate in closing high-value deals and strengthening client relationships. Collaborate with internal teams to optimize business development strategies. Identify, recruit, and retain top-tier sales talent; human capital experience is a plus. Continuously refine sales processes to improve efficiency and effectiveness. Travel both domestic and internationally, may be required occasionally to attend team onsite meetings, customer events, industry conferences, and training sessions. This may include air travel, ground transportation (including cars, taxis, or rideshare services), and in some cases potential public transportation. Marginal Functions Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients. Attend webinars and training to stay up to date on best practices related to the company and department. Complete projects and other duties as assigned by supervisor. Knowledge, Skills, and Abilities Demonstrated ability to drive revenue growth and exceed sales targets. Exceptional negotiation and closing skills with the ability to influence key stakeholders. Deep understanding of sales methodologies, strategies, and best practices. Expertise in analyzing market trends and competitive landscapes. Proficiency in predicting sales performance and setting realistic targets. Knowledge of Customer Relationship Management (CRM) systems and tools. In-depth understanding of the company's products or services. Strong ability to lead, motivate, and develop a high performing sales team. Demonstrated experience managing an outside sales team with a focus on performance and results. Ability to make informed decisions based on data analysis. Excellent verbal and written communication skills for effective collaboration and presentations. Capability to develop and implement long-term sales strategies. Efficiently managing time to balance multiple clients and tasks, while staying organized in a dynamic work environment. Flexibility to adjust strategies based on market changes and business needs. Strong ability to work cross functionally with other departments. Commitment to understanding and meeting customer needs. Education & Experience Proven track record of successful sales leadership, preferably within a BPO or similar industry. Experience in talent acquisition, recruiting, or human capital management is a bonus. Previous experience and proficiency with CRM tools (Salesforce or similar) required. Competency in Microsoft applications including word, excel, teams, and outlook. This role requires a valid, non-restrictive driver's license as it involves regular travel to client sites and company locations. Must possess a valid passport and be willing to travel internationally on occasion. Required Licenses and/or Certifications None. Physical, Mental, & Communication Demands Physical Demands: Sedentary Work: Occasionally involves sitting for extended periods, often at a desk or computer. Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Mobility: Frequent travel to meet with clients, attend conferences, and oversee a sales team. Occasionally walking or traversing throughout the office to meet with leaders and other employees or offsite locations to meet with clients. Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials. Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies. Mental Demands: Strategic Thinking: High level of concentration required to develop and implement sales strategies. Decision Making: Ability to make quick, informed decisions based on data and market conditions. Attention to Detail: High level of accuracy needed for managing client sales presentations, reports and communications. Problem-Solving: Continuous need to identify and resolve issues that may impact sales performance. Multitasking: Manage multiple tasks and projects simultaneously, often under tight deadlines. Stress Management: Ability to handle high-pressure situations calmly and effectively, especially when dealing with client concerns. Communication Demands: Interpersonal Skills: Strong ability to build relationships and communicate effectively with employees, managers, clients and external vendors. Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity. Written Communication: Prepare clear and concise documentation, including emails and notes. Verbal Communication: Conduct presentations and employee training sessions; provide clear instructions and support to clients, employees and managers. Presentation Skills: Proficiency in presenting sales strategies and performance reports to executive leadership and stakeholders. Environmental Conditions

Indoor, office environment. May occasionally have moderate noise level from copiers, W2 or check printers, or co-workers

Disclaimer

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

This document does not create an employment contract, implied or otherwise, other than an "at will” employment relationship This position is eligible for the following benefits:

Health Insurance: Medical, dental, and vision coverage Retirement Plan: 401(k) with company match Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. Additional Compensation: [e.g., signing bonus, commission structure] if applicable.

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$120,000 - $130,000 a year