Information Technology Analyst

The Dupps Company is currently seeking an experienced IT Analyst to support and enhance our enterprise technology infrastructure, with a focus on ERP systems, cloud platforms, identity management, and network administration. This position will be an onsite role.

Key Responsibilities:

ERP & Business Systems

• Design and implement custom Epicor Kinetic ERP solutions including Data Directives, Method Directives, BPM workflows, and BAQ/UBAQ queries to automate business processes
• Develop and maintain REST API integrations and App Studio customizations within Epicor Kinetic
• Administer multiple Epicor modules including CRM, SRM, WMS, MES, ECO, FS, APS, AMM, AP, AR, and MRP

Cloud Infrastructure & Platform Management

• Administer Microsoft Azure environment including IaaS/PaaS services (VMs, App Services, VNets, NSGs, Load Balancers, Storage)
• Manage Microsoft Entra ID (Azure AD) including directory synchronization, conditional access policies, MFA enforcement, and RBAC
• Oversee Microsoft 365 tenant administration (Exchange Online, SharePoint Online, Teams) with focus on security and compliance

Identity & Access Management

• Administer Auth0 platform managing SAML 2.0 SSO, enterprise B2B connections, and API integrations for 400+ users
• Manage Cisco Duo MFA deployment with adaptive authentication policies and zero-trust access controls

Network & Security Administration

• Manage enterprise network infrastructure across multiple sites including Cisco/Fortinet firewalls, switches, and VPN tunnels (IKEv2/IPsec)
• Design and implement firewall policies, NAT rules, VLAN segmentation, and 802.1x authentication

Application Development & Database Management

• Design and optimize SQL Server databases with replication strategies for data integrity and high availability
• Develop full-stack applications using Node.js, React, and RESTful APIs to modernize legacy systems
• Create automation scripts using C#, JavaScript, PowerShell, and VB to reduce manual administration efforts

Education & Certifications Desired:

• Bachelor's degree in Computer Science, Information Systems, Information Technology, or related field desired but not required.
• Relevant certifications (CompTIA Security+, AWS Cloud Practitioner, or equivalent) preferred

Technical Skills Needed:

• Strong proficiency in Epicor Kinetic ERP administration and development
• Experience with Salesforce administration and CRM integrations
• Expertise in Microsoft Azure, Microsoft 365, and Entra ID administration
• Knowledge of identity and access management platforms (Auth0, Okta, Cisco Duo)
• Proficiency in networking concepts including VLAN, VPN, routing protocols, and firewall management
• Experience with VMware vSphere/ESXi virtualization
• Strong database skills with Microsoft SQL Server
• Programming/scripting abilities in JavaScript, Python, C#, SQL, PowerShell, and Bash
• Bachelor’s degree desired but not required.
• 3+ years of IT experience.

Preferred Experience:

• 2+ years of experience in enterprise IT environment
• Experience with MuleSoft or similar integration platforms
• Familiarity with RMM tools (NinjaOne, Kaseya)
• Understanding of VoIP/SIP systems