Endpoint Operations Technician - Hybrid (Multiple Locations)

Job Title

Location: Alpharetta, GA; Charlotte, NC; Chicago, IL; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Denver, CO; Fargo, ND; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Morristown, NJ; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS

Technical Qualifications:

• Need MS Intune and OneDrive expertise.
• Minimum of 5 years of hands-on experience working with Azure Virtual Desktops.
• Minimum of 5 years of experience as an Endpoint Operations Technician or similar.
• Working knowledge on Microsoft Azure, FsLogix, GPO, Active Directory and PowerShell.
• Experience with day-to-day endpoint operations and escalations support.
• Experience developing and testing software packages using Install Shield or equivalent.
• Skills managing a VDI environment (Azure Virtual Desktop preferred).
• Experience in software development life cycle methods and current technologies.
• Expert with SCCM administration, patch management, imaging, scripting, MSI, packaging & automation.
• Expert with administering and deploying software using SCCM in a global environment, developing and maintaining workstation images using SCCM.
• Expert in patch management including BIOS and firmware updates, service pack upgrades, and application-based updates.
• Scripting experience is considered a plus (batch, SQL, PowerShell, vbscript).
• Working knowledge of the ITIL framework.
• Expert End Point Protection Engineering.
• Experience with Windows 10/11, Active Directory Structure, and Managing Group Policies.