Sales Associate

COS offers a wardrobe of ready‑to‑wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements. Job Description As the Sales Advisor, you are the friendly face that greets our customers and embodies the heart of our brand. You will provide high-level service at every turn, from initiating conversations to assisting at the cash desk, fitting rooms and throughout the shop floor, and you’ll play a vital role in enhancing the shopping experience. Your responsibilities also include processing deliveries, replenishing stock and merchandising the latest garments on the shop floor. You create welcoming experiences that showcase the best of our brand, guiding customers through their journey with warmth and enthusiasm, and collaborating with your team to create moments that matter. Previous experience in customer service and familiarity with fabrics are nice to have but are not mandatory. Qualifications Customer‑focused: You enjoy engaging with people and are committed to delivering excellent service. Adaptable and flexible: Responsive to changing priorities and customer requests. Action‑oriented: Proactive and driven to take initiative and deliver quality results. Strong communicator: You have a genuine interest in people, communicate clearly and actively listen to understand others’ perspectives and needs. Eager to learn: Open to feedback and always looking for opportunities to grow and develop. Brand enthusiast: You have a real passion for our brand and collection, and love sharing that enthusiasm with customers. Additional Information Part‑Time with 10–20 hours a week. Compensation $18.00. Benefits We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands—available both in‑store and online. Every employee is also included in the H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company. Dental & Vision Plans 401(k) Vacation/Wellness, Holiday, and Parental Pay Health and Dependent Care (FSA) Life & Disability protection Employee Assistance program (EPA) Commuter Benefits Pet Insurance Inclusion & Diversity At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. #J-18808-Ljbffr COS