Market Coach- South Orlando, Florida

Location: (South Orlando)-Poinciana, Meadow Woods, St. Cloud, Buena Ventura Lakes

About Agile Retail

Agile Retail is a fast-growing retail execution company that partners with leading global brands to bring products to life in stores, venues, and events across the United States. We specialize in field sales, merchandising, staffing, and retail operations, helping brands drive measurable sales growth while delivering exceptional customer experiences.

Position Summary

Agile Retail is seeking a motivated and results-driven Team Leader / Market Coach to join our growing team. In this role, you will lead and develop a team of Product Specialists across multiple venues within your assigned region, ensuring successful execution of sales initiatives and brand programs.

The ideal candidate is a hands-on leader with strong operational discipline, a passion for coaching teams, and the ability to thrive in a fast-paced, field-based environment. You will play a critical role in driving sales performance, maintaining compliance standards, and delivering outstanding customer and client experiences.

Key Responsibilities:

Leadership & Team Development

• Lead, coach, and inspire a team of Product Specialists across multiple locations to achieve high performance and engagement.

• Conduct regular performance reviews, provide actionable feedback, and create development plans to support employee growth.

• Deliver in-field coaching, shadowing, and training to strengthen sales execution and customer interaction skills.

• Foster a positive, accountable, and results-oriented team culture.

Scheduling & Workforce Management

• Support the planning, coordination, and execution of Product Specialist schedules.

• Provide in-field support during absences, emergency schedule changes, or coverage gaps.

• Troubleshoot scheduling conflicts and ensure seamless execution of daily operations.

Venue & Program Oversight

• Conduct regular site visits to assess event setups, promotions, and overall operational standards.

• Build and maintain strong relationships with venue managers and key stakeholders.

• Ensure compliance with health, safety, legal, and company operating standards.

• Maintain consistent execution of brand programs across all assigned locations.

Performance Management & Reporting

• Monitor individual and team sales performance, identify trends, and implement action plans to improve results.

• Respond to daily live sales reporting through field visits, coaching, or direct communication with team members.

• Prepare and submit regular reports on team performance, program progress, and operational challenges.

• Use performance data to refine strategies and maximize results.

Operations & Inventory Management

• Manage Product Specialist uniforms, presenter kits, and inventory levels.

• Provide real-time support through internal communication channels, including help chats and team communications.

• Ensure all tools, materials, and resources are available for successful field execution.

Brand Representation

• Serve as a professional representative of Agile Retail and our client partners.

• Ensure consistent brand messaging, premium customer interactions, and excellence in execution.
  

Qualifications

• 3–5 years of experience in event management, promotions, sales, retail operations, or a related field.

• 3-5 years of Prior leadership or people management experience required.

• Must be legally eligible to work in age-restricted environments.

• Experience managing teams across multiple locations strongly preferred.

• Strong background in consumer engagement, sales promotions, and large-scale event execution.

• Proven leadership skills with the ability to motivate, coach, and develop teams.

• Excellent organizational and time management skills with the ability to manage multiple priorities.

• Strong problem-solving, decision-making, and conflict resolution abilities.

• Financial acumen with experience managing budgets, monitoring expenses, and maximizing resources.

• Must have a reliable source of transportation

• Willingness to travel 90% within assigned territory.

• Must be able to successfully complete a background check in accordance with applicable laws and regulations .

• Prior experience in a regulated industry is highly preferred.
  

What Success Looks Like

• Consistently achieving or exceeding product sales goals across all venues in your territory.

• Building and leading a high-performing team that delivers impactful customer engagement and strong sales results.

• Using performance insights to continuously improve execution and optimize future outcomes.

• Delivering measurable business results through effective leadership, operational excellence, and strategic field management.
  

By submitting your application, you acknowledge that Agile Retail LLC collects and processes your personal information for recruiting and employment purposes, including background checks that were permitted by law. For more information, please review our Employee & Applicant Privacy Notice