Sr. Compliance and Program Manager

Title: Sr. Compliance and Program Manager Location: Upper East Side Org Unit: Reproductive Medicine Work Days: Weekly Hours: 35.00 Exemption Status: Exempt Salary Range: $125,800.00 - $143,100.00 (as required under NYC Human Rights Law Int 1208-2018) Position Summary Oversee tissue transport and disposition, administrative functions, daily operations and regulatory compliance within the department, ensuring efficiency and alignment with institutional goals. Job Responsibilities Develop, implement, and maintain department-wide standard operating procedures (SOPs) that apply to all clinical locations, ensuring alignment with institutional policies and all applicable federal and state regulations. Ensure compliance with federal and state regulations by monitoring existing policies and procedures, maintaining accreditation and ensuring licensing requirements are met. Oversee embryo/oocyte transport and disposition coordination. Manage staff and their responsibilities, disciplinary issues, escalating to Human Resources as needed. Responsible for onboarding and training staff, monitoring performance and taking corrective action when necessary; identify training programs and distribute and monitor staff assignments. Participate in NYS DOH inspections and prepare the department for audits; ensure timely resolution of findings; plan, conduct and document internal audits to assess procedural adherence and identify compliance gaps. Independently review and approve tissue shipments from external facilities to ensure regulatory compliance and traceability, supporting patient safety and clinic liability mitigation. Maintain compliance documentation and tracking for all IVF intended parent (IP) cases, ensuring all regulatory and clinic-specific requirements are met prior to treatment initiation. Communicate directly with patients, agencies, and third-party providers to obtain necessary documents, clarify requirements, and ensure understanding of regulatory steps. Coordinate patient and partner FDA screening, including scheduling, documentation tracking, results review, eligibility determination, and ensuring timely completion of all required infectious disease testing. Track expiration dates and eligibility timelines for FDA testing, donor evaluations, and medical clearance documentation to avoid treatment delays or noncompliance. Ensure that all internal systems (EMRs, tracking logs, shared drives) are accurate and consistently updated with patient documentation. Review, edit, and provide strategic input on clinic consent forms in collaboration with legal counsel, ensuring regulatory alignment and clarification for patients and staff. Assist patients directly by reviewing consent forms with them, clarifying complex information, and answering treatment-related questions to promote understanding and informed decision-making. Education Bachelor's Degree in a related field Experience Approximately 5 years of related experience, preferably in an academic healthcare or research setting. Knowledge, Skills and Abilities Demonstrate ability to function independently and exercise independent judgment. Demonstrate strong communication and interpersonal skills; ability to interact with multiple constituencies and exercise people skills. Demonstrate organizational skills and ability to pay close attention to detail. Licenses and Certifications None specified. Working Conditions / Physical Demands Standard office work. Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of "any person, any study." No person shall be denied employment on the basis of any legally protected status or be subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law. #J-18808-Ljbffr Weill Cornell Medicine