Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development

Position Overview:

We are looking for an office representative to join our amazing team! We are a small, friendly, insurance office consisting of only 4 of us. We pride ourselves on being a family type atmosphere where everyone looks out for each other and helps each other out. We are a very flexible office if situations arise where you need flexibility (this can be talked about in more detail at the interview). We look forward to meeting you!

Responsibilities:

Typical office activities include but are not limited to:

• Providing timely, courteous, knowledgeable, and friendly customer service to all customers daily
• Providing information about insurance products and services.
• Assisting customers with policy applications and changes, renewals and reviews.
• Maintaining accurate and detailed records of every single customer interaction.
• Helping with other office tasks daily as needed.
• Casual, friendly atmosphere requires inherent desire to provide excellent customer service while also providing quotes and selling policies as needed and appropriate for clients. We are looking for customer service first, NOT a sales-driven attitude that ignores client needs.

As an Agent Team Member, you will receive...

• Hourly pay
• Health Benefit
• Paid time off (vacation and personal/sick days)
• Flexible work environment
• Family like work environment
• Growth potential/Opportunity for advancement within my agency
• License reimbursement (after 1 year of employment)

Requirements:

• Licensed in Property and Casualty (if you currently have your license that would be wonderful, but if you dont, we are willing to work with you on obtaining it).
• Being on time and ready to work during work hours
• Attention to detail
• Ability to multitask
• Excellent communication skills
• Work well with team members
• Exceptional customer service
• Proactive problem-solving skills
• Willingness to learn and grow

Pay- $35k-80k yearly depending on if you are licensed and your experience level

Hours- in office (no remote work)- Monday through Friday 8am-5pm (1 hour for lunch-unpaid)- 40 hours per week, 52 weeks per year

If our office seems like a good fit for you, please take the first step by completing our application. We'll be in touch to discuss the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.