AM Banquet Captain - AC Hotel Portsmouth

AM Banquet Captain - AC Hotel Portsmouth

The AC Hotel Portsmouth, a Colwen Hotels Property, is in search of an experienced and friendly AM Banquet Captain to join our team. In this role you will be responsible for ensuring the overall satisfaction of event and meeting guests. The Banquet Captain oversees a team of banquet set-up and servers, serves food and beverages to banquet guests and takes food and beverage orders.

General Responsibilities:

• Lead, supervise, and participate in set-up to include moving/setting tables and chairs, buffet set-up, bar set-up, preparation of condiments, labeling of stations, anticipating beverage needs, etc.
• Assist Banquet Manager in administrative and personnel related matters, including; scheduling, time clock reviews, overtime, performance, discipline, investigations, training and development, etc.
• Read and interpret Banquet Event Orders (BEOs) and follow instructions from Banquet Manager.
• Assign service stations to banquet servers, anticipating good, balanced working teams.
• Ensure all assigned side-work and pre-work needed for future events is completed before leaving.
• Supervise and inspect the clean up after all functions including; floors, dishes, equipment and supplies have been properly cleaned and stored as appropriate.

Requirements:

• Prior supervisory experience
• Previous experience as a banquet server
• Ability to work quickly and efficiently
• Organizational and time management skills
• Strong leadership skills
• Excellent interpersonal and customer service skills, ability to solve problems

We've got you covered: Benefits & Perks

• Medical Insurance with Company-Funded HRA
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Wide-Array of Supplemental Insurance Offerings
• Paid Time Off Programs
• Employee Assistance Program
• 401K Plan Traditional & Roth Options with Employer Match
• Hotel Discount Travel Program for Associates & Family
• Exclusive Associate Discounts Travel, Entertainment, & Retail
• Training and Development Programs
• Career Advancement Opportunities

Colwen Hotels is an equal opportunity employer. EOE M/F/D/V

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.