Director, Product Management - AI Foundations

Director, Product Management - AI Foundations Location: United States, Georgia, Atlanta Address: 1 - Corp Atlanta Ravinia, Three Ravinia Drive, Suite 100, 30346 The Director of AI Product Management will define and lead the product strategy for IHG’s AI platform — shaping how AI capabilities are conceived, prioritized, and delivered across one of the world’s leading hotel groups. You will serve as the connective tissue between business ambition and AI reality, translating complex technology possibilities into a coherent, outcomes‑driven product vision that the entire organization can rally around. You will build and lead a product function designed for the AI‑native era: one that moves at the speed of emerging technology, keeps humans at the center of every solution, and relentlessly asks what value is being created — for guests, for owners, and for the business. As a peer to the Head of Strategic AI Solutions Delivery, you will work hand‑in‑hand with delivery, engineering, and business domain leaders to ensure the AI product roadmap is not only visionary but executable — grounded in deep operational knowledge and commercial reality. Your Operating Model — Built for AI‑Native Product Strategy Product at the Frontier You will set the standard for what it means to do AI product management at enterprise scale. Your roadmap will not be a backlog of feature requests — it will be a living articulation of how AI reshapes competitive advantage across guest experience, loyalty, revenue optimization, corporate functions, and global operations. Embedded Product Partnership Inspired by the Forward Deployed model your delivery peer organization operates within, you will work directly alongside business domain teams — embedded close to the problems, not operating from behind a requirements document. You will close the loop between what the business needs and what AI can deliver. Strategic Prioritization at Speed In an environment where AI capabilities evolve faster than annual planning cycles, you will build a product roadmap that is structurally designed to reprioritize dynamically — aligning with the swarm delivery model to ensure the highest‑value AI initiatives always have the product clarity and momentum they need to move fast. Your Day to Day Develop and own the AI product strategy and roadmap — a portfolio spanning AI initiatives for guest services, loyalty, revenue management, corporate functions, and global operations — ensuring alignment to enterprise transformation priorities and measurable business outcomes. Define the product lifecycle for AI solutions — from strategic opportunity identification and use‑case prioritization through to requirements definition, UAT, launch readiness, and continuous post‑deployment optimization. Bridge business and technology by translating complex domain needs and commercial objectives into clear, actionable product requirements, user stories, and acceptance criteria that enable engineering and AI delivery teams to move with confidence. Own the stakeholder ecosystem — building and maintaining executive‑level relationships across Commercial, Operations, Loyalty, Revenue Management, Corporate, and Technology functions. Ensure AI product investments are understood, championed, and adopted across the organization. Drive dynamic prioritization across a complex portfolio of parallel initiatives, maintaining clarity on what matters most and ensuring product capacity is allocated in lockstep with delivery team resourcing. Shape the Human + AI product experience — ensuring that every AI product decision keeps human experience — for guests, colleagues, and operators — at the center of design thinking. Stay at the frontier of AI product capability — continuously evaluating emerging platforms, agentic patterns, and industry best practices. Bring the outside in, and keep the organization’s product thinking ahead of the market. What We Need From You Foundation — Bachelor’s or Master’s in Information Technology, User Experience, Business, Computer Science, or a related field — or equivalent experience that demonstrates the same depth. Senior Product Leadership at Scale — 12+ years of progressive experience, including 5+ years leading teams of Product Managers across complex, multi‑stakeholder technology environments. You’ve built product organizations, not just managed backlogs. You have a track record of driving meaningful business outcomes through product strategy. AI and Emerging Technology Fluency — Proven, Not Theoretical — You understand how AI and ML products are built, deployed, and optimized. You are conversant in LLMs, generative AI, agentic architectures, and data‑driven product design — with enough depth to partner credibly with engineers and enough breadth to communicate value clearly to business leaders. Human‑Centered AI Product Thinking — You design products that put people first — whether the user is a hotel guest, a revenue manager, or a front‑desk colleague. You understand that the best AI solutions are invisible in the right moments and indispensable in every moment that matters. Agile and Adaptive Delivery Mindset — Deep fluency in Agile product development methodologies. Demonstrated experience translating strategy into well‑structured product backlogs, functional specifications, and delivery‑ready requirements in fast‑moving, ambiguous environments. Embedded Partnership Model Conviction — You understand that the best product managers are close to the problem, not behind a process. You’ve operated — or have a clear, credible conviction around — embedded product models where your team co‑owns outcomes alongside business and engineering partners. Strategic and Commercial Acumen — You see product opportunities before they become obvious. You can translate AI product capability into ROI narratives that resonate in the boardroom, the business unit, and with hotel operations teams simultaneously. Stakeholder Influence and Organizational Savvy — Skilled at navigating complex, matrixed organizations. You build trust across Global Commercial, Technology, and Operations stakeholders — and you know how to move the organization toward alignment even when priorities compete. Global and Cross‑Functional Experience — Comfortable operating across geographies, time zones, and organizational cultures. Experience working with offshore delivery partners and managing cross‑regional product portfolios. Location — Atlanta, GA: Our hybrid work structure is an expectation of three (3) days a week in office. This expectation may be adjusted to evolve with the changing needs of the business. Benefits The salary range for this role is $150,000.00 to $200,000.00 . This role is also eligible for bonus pay as applicable. We offer a comprehensive package of benefits including paid time off, medical, dental and vision insurance, 401K, and other employee benefits. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance, with an inclusive workplace where all are welcomed. #J-18808-Ljbffr InterContinental Hotels Group