UAT Tester - IVR

Purple Drive

Wilmington, DE

Overview:

Experience with functional testing automation tools (Selenium, Java, Cucumber, Python) and with API test automation (Rest Assured, SoapUI, Postman)
Proficient in all aspects of the Software Development Life Cycle
Proficient knowledge and experience in the following tools: Gradle, Maven, Git, Bit bucket, JIRA, Confluence, qTest, JMeter/Load Runner
Strong knowledge of contact center operations, digital banking workflows, and backend banking systems.
Proficient in testing IVR, Live Chat, Web and Mobile applications.
Experience with enterprise tools such as CCaaS, Operations Desktop, and Admin Tools.
Strong analytical and problem-solving skills; ability to trace defects across multiple systems.
Excellent communication and stakeholder management abilities.
Familiarity with Agile / Scrum methodologies and defect management tools (e.g., JIRA, ALM, etc.).
Understanding of UAT best practices, test data management, and end-user validation processes.

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Vacancy posted 5 days ago

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