Counselor in Charge (CIC)

Job Classification Title Rehabilitation Counselor Supervisor (NS) Position Number 60055069 Grade NC13 About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The Counselor in Charge is located in the Wilmington Unit (New Hanover County) and is responsible for providing vocational rehabilitation services to eligible individuals with disabilities, supporting them in achieving and maintaining competitive employment. The role manages a high volume of monthly referrals and delivers services in accordance with State, Federal, and Agency policies and guidelines. The incumbent exercises independent judgment in casework decisions, except in instances requiring approval by the Unit Manager, Chief of Policy, or other designated authority. This position also provides guidance and instruction to assigned counselors on casework issues, reviews and approves casework for designated Rehabilitation Counselor I staff, and monitors assigned caseloads for outcome goals, budgets, and overall program management. Responsibilities Develop and implement individualized plans of rehabilitation services for eligible consumers. Orchestrate and oversee the provision of planned services. Directly provide guidance and counseling and job placement assistance. Develop and maintain networks of service providers, employers, and community resources. Engage in various administrative duties (including case service documentation, caseload management, program and fiscal planning, and staff and other administrative meetings). Participate in training and professional development activities. Provide casework supervision for non‑independent counselors as assigned. Provide casework consultation and approval of successful outcomes to all counselors as designated and ensure services are provided to eligible consumers. Qualifications Master’s degree in rehabilitation counseling or counseling from an appropriately accredited institution and two years of experience as a rehabilitation counselor. Current certification as a Certified Rehabilitation Counselor by the Commission of Rehabilitation Counselor Certification (CRCC), and two years of experience as a rehabilitation counselor. An equivalent combination of education and experience. Successful completion of the agency requirements for independent counselor status. Ability to independently manage and supervise a small program of rehabilitation services. Ability to establish and maintain effective working relationships with clients, family members, peer professionals, and subordinate staff. Salary and Benefits Salary Grade Range: $50,088 - $87,654 Recruitment Range: $50,088 - $75,000 Position is eligible for a hybrid‑teleworking schedule to include weekly onsite work hours. The State of North Carolina offers comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program. Employees also receive paid vacation, sick, and community service leave, as well as paid parental leave for eligible employees. Posting Information Posting closes at 11:59 p.m. the night before the closing date. The position is funded in part through federal funds. Equal Employment Opportunity Statement The State of North Carolina is an Equal Employment Opportunity Employer and is committed to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities and for pregnancy, childbirth, or related medical conditions, as well as for religious beliefs, observances, and practices. #J-18808-Ljbffr Dormont Manufacturing Co