Billing & Accounts Receivable Specialist

Billing & Accounts Receivable Specialist

Roscoe Brown Inc. has been in business in Middle Tennessee since 1940. For over 80 years, we have been dedicated to employee success. We are hiring a Billing & Accounts Receivable Specialist in our Murfreesboro location! This role plays a critical part in keeping our operations running smoothly by ensuring accurate billing and consistent cash flow across residential and commercial services. This is a full-time, in-office position with a Monday-Friday schedule.

The ideal Billing & Accounts Receivable Specialist:

• Detail-oriented and highly organized, with a strong focus on accuracy in billing and financial records.
• Driven and self-motivated, able to manage collections and receivables with confidence and consistency.
• Comfortable communicating with customers, builders, and internal teams to resolve billing issues and secure payment.
• Persistent and professional when handling collections, balancing customer service with accountability.
• Collaborative team player who works well with operations, sales, and accounting to keep processes running smoothly.
• Problem-solver who can identify discrepancies and take initiative to resolve them quickly.
• Maintains company core values in each interaction - positivity, respect, integrity, and commitment.
• Flexible and dependable, with the ability to manage multiple priorities in a fast-paced environment.
• Someone who enjoys structure, follow-through, and taking ownership of results will thrive in this role.
• Coachable, motivated, and always willing to learn new skills.

Roscoe Brown Billing & Accounts Receivable Specialist Benefits:

• Medical, Dental, & Vison Insurance
• Additional employee benefits with Aflac
• 401K with company match
• Company Paid Life Insurance Policy
• Paid time off
• Employee Discounts through various company partnerships
• Companywide events and celebrations
• Endless opportunities for learning & leadership growth
• & more!

Requirements for the Billing & Accounts Receivable Specialist - (included, but not limited to):

• Prepare and process accurate, timely invoices for residential and commercial work
• Verify job completion and required documentation prior to billing
• Manage accounts receivable and take ownership of collections on past-due balances
• Communicate with customers, builders, and internal teams to resolve billing issues and secure payment
• Handle collections with professionalism, persistence, and strong customer service
• Monitor A/R aging reports and prioritize follow-up based on risk and timelines
• Identify and resolve billing discrepancies, including unbilled or underbilled work
• Support job costing accuracy and alignment between quoted, completed, and billed work
• Process and track lien waivers in accordance with contract and state requirements
• Escalate delinquent accounts and provide recommendations for next steps
• Maintain clear documentation of billing and collection activity
• Assist in identifying trends in overdue payments or recurring billing issues
• Assist with financing coordination, account setup, and administrative support as needed
• Collaborate across departments to ensure smooth billing and payment processes

All candidates are required to undergo a pre-employment background check and drug screening, must possess a valid driver's license, and must reside in Tennessee at the time of hire and maintain Tennessee residency throughout employment.

Our office is located at 959 North Thompson Lane in Murfreesboro, TN.