Service Advisor
Hendrick Automotive Group
- # Service AdvisorApplylocations: Stevenson-Hendrick Toyota Jacksonvilletime type: Full timeposted on: Posted Yesterdayjob requisition id: R-81327Stevenson-Hendrick Toyota JacksonvilleLocation: 3124 New Bern Highway, Jacksonville, North Carolina 28546**Summary:** Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed.**Supervisory Responsibilities:** This job has no direct supervisory responsibilities.**Essential Duties and Responsibilities** **include the following:*** Works with customer and technician to identify required maintenance.* Advises customers on necessary and recommended services.* Offers additional services and repairs to customers.* Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.* Estimates cost of mechanical, electrical, or other repairs.* Enters itemized estimate on service order and explains estimate to customer.* Schedules appointments with customer.* Meets dealership’s standards for repair and order production.* Maintains CSI at or above Company standards* Maintains an organized, clean and safe work area* Participates in required training* Records all hours worked accurately in company timekeeping system* Follows Safeguards rules and regulations.* Demonstrates the Company’s Core Values* Complies with Company policies and procedures* Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.* Other duties as assigned**Qualifications:**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.**Desired Education:**o GED**√** High School Diplomao Associate Degreeo Bachelor Degreeo Master Degreeo Doctorate Degree**Field of Study/Work Experience:**o Accounting**√** Automotiveo Businesso Human Resourceso Information Technology**Desired Work Experience:**o up to 3 years**√** 3-5 yearso 5+ years**Education/Experience:**Previous experience in automotive or customer service industries. Working knowledge of the mechanical operations of vehicles. Excellent interpersonal, customer service, and organizational skills.**Certificates and Licenses:****√** Valid Driver’s Licenseo Automobile Salesperson License**Computer Skills:**Intermediate skills in Microsoft Office products. Ability and knowledge of the Dealership Management System and other web based applications utilized for operations.**Communication Skills:**Ability to understand and follow instructions. Ability to communicate effectively withcustomers and company personnel.**Attendance Expectations:**The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.**Physical Demands:**While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; and sit. May be exposed to load noise, vibration, exhaust fumes, and other service repair conditions.**Environment Demands:**Duties are generally performed in the service area. Responsibilities may include conducting road tests on customer vehicles. Work includes inspection of customer vehicles and frequent movement around the Service Department to convey information between customers and service technicians. Frequently interacts with customers, service manager and service technicians, and employees from various departments in the dealerships.**Verbal and Writing Ability:**Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employees.**Math Ability:**Ability to add, subtract, multiply and divide.**Reasoning Ability:**Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.**Core Values:**To perform the job successfully, an individual should demonstrate the following Core Values:**Servant Leadership**Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.**Teamwork through Trust & Respect**Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.**Integrity**Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.**Commitment to Customer Enthusiasm**Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.**Passion for Winning**Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.**Accountability at All Levels**Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.**Commitment to Continuous Improvement**Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit
- J-18808-Ljbffr Hendrick Automotive Group
Vacancy posted 6 days ago
Similar jobs that could be interesting for youBased on the Service Advisor in Jacksonville, NC vacancy
- ...JacksonvilleLocation: 3124 New Bern Highway, Jacksonville, North Carolina 28546Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed.Essential Duties and...SuggestedWork experience placementWork at officeLocal areaShift workAfternoon shift
Hendrick Automotive Group
Jacksonville, NC4 days ago - ...Don Williamson Nissan is looking for a Service Advisor! About us: Every employee with Don Williamson Nissan is absolutely critical to its success. Don Williamson Nissan has been family owned and operated since 2001. Our rapid growth and fast-paced environment...SuggestedFull time
Don Williamson Nissan
Jacksonville, NC11 days ago - ...Experience using popular software such as MS Office, Excel, and POS Innovative and strategic thinker Self-motivated Capable of developing compelling sales strategies Provide outstanding customer service Constantly promote the business as a brand ambassador...SuggestedPart timeLocal area
Altitude Chicago Trampoline Park
Jacksonville, NC2 days ago - ...Job Opportunity At Store 02378 The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence...SuggestedLocal areaFlexible hoursShift workNight shift
- ...Respiratory Support Technician Opportunity At AdaptHealth we offer full-service home medical equipment and related services that empower patients to live their best lives beyond the hospital and at home. With supporting locations across the nation, AdaptHealth is the...SuggestedTemporary workWork at officeHome officeFlexible hours
- ...hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the...Weekly payWork at officeImmediate startShift workNight shiftAfternoon shift
MCR Hotels
Jacksonville, NC3 days ago - ...Installer Service SpecialistThe Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. This position will oversee and direct the daily activity of the delivery...Local areaFlexible hours
O'Reilly Auto Parts
Jacksonville, NC1 day ago - Qualifications Associate degree in office assistant/medical assistant preferred Proficient in use of computer Windows based programs, spreadsheets, word processing, and scheduling programs Ability to address patient concerns/questions in a positive proactive manner Ability...Work at officeImmediate start
Goshen Medical Center
Jacksonville, NC5 days ago - ...dealing with care and treatment of veterans and beneficiaries (admissions, discharges, scheduling, inpatient and outpatient policy, fee services, sharing Agreements, Tricare, Champ VA legal detention. For all assignments above the full performance level, the higher level...Shift work
US Department of Veterans Affairs
Jacksonville, NC11 hours ago - ...dealing with care and treatment of veterans and beneficiaries (admissions, discharges, scheduling, inpatient and outpatient policy, fee services, sharing Agreements, Tricare, Champ VA legal detention. For all assignments above the full performance level, the higher level...Permanent employmentFull timePart timeSeasonal workRemote workTrial periodRelocation packageMonday to FridayShift work
VETERANS HEALTH ADMINISTRATION
Jacksonville, NC1 day ago - ...provide every guest with the fastest and most pleasant checkout experience possible through consistent execution of Lowes Foods’ Guest Service Standards. Perform all functions associated with sales related assets. Responsibilities Sales, Cash and Invoice Accounting Prepare...Work at office
- Lead MSA Responsibilities The Lead MSA is responsible for the coordination of Advanced MSA assignments and workflow found in an interdisciplinary unit. The Lead MSA is responsible for daily workload assessments, assigning work, and assuring proper staffing coverage;...
US Government Jobs
Jacksonville, NC3 days ago - ...stockCompletes special order parts requests for any parts that need to be ordered for the customerCommunicates with customer and/or service advisors/customer service specialists on the status of any parts ordered and notifies them upon delivery to the dealershipPerforms...Full timeLocal areaMonday to Friday
Marine Chevrolet
Jacksonville, NC4 days ago - A leading home improvement retailer is seeking a Pro Customer Service Sales representative in Jacksonville, NC. The role involves assisting professional customers with their projects, ensuring efficient service and product knowledge to drive sales. Ideal candidates will...
$20 - $22 per hour
A leading retail company seeks Pro Customer Service/Sales team members to deliver exceptional service to professional customers, including contractors and property owners. Responsibilities include assisting at the Pro Desk, driving sales, managing deliveries, and providing...Hourly payFor contractors- ...Automotive Service ManagerThe Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve...
Express Oil Change & Tire Engineers
Jacksonville, NC2 days ago - Ross Stores in Jacksonville, North Carolina is seeking a Retail Associate to ensure a positive shopping experience for customers. Responsibilities include assisting customers, maintaining store cleanliness, and complying with company best practices. The ideal candidate ...
- SECU in Jacksonville, NC is seeking an Associate Member Services Officer responsible for supporting branch operations and providing exceptional member service. In this entry-level role, you will handle inquiries, assist with accounts, and learn about lending and collections...Work at office
- Field Account Representative As a Field Account Representative for our Public Sector division, you will be responsible for an established portfolio of customers to maintain and drive Maintenance, Repair, and Operations (MRO) sales while seeking new business. This sales...Local areaRemote workNight shift
$70k - $110k
...government and related contractors within the identified territory. Effectively leverage superior sales, problem solving and customer service skills to develop and maintain contacts and professional relationships within assigned territory and accounts. Provide consistent,...Full timeContract workFor contractorsWork at officeLocal areaRelocation packageFlexible hoursNight shift$23.83 per hour
...Description Job Description General Clerk III- HVAC Clerical Support - Marine Corp Base Camp Lejeune Top reasons to work at EMI Services, a subsidiary of TechFlow: ~ Annual Increases- Wages and Allowance ~ Local 2924- Union Benefits EMI Service is...Temporary workWork at officeLocal areaTechFlow, Inc.
Jacksonville, NC6 days ago$13 - $15 per hour
...Keep the office organized, stocked, and clean Maintain office inventory; place orders as needed Assist with scheduling and tracking service, maintenance, and cleanings for company vehicles Handle business errands as required Coordinate lunch arrangements for team...Hourly payFull timeWork at officeLocal area- ...earning your commission happens with the power of AT&T's full suite of products at your fingertips the latest devices and personalized services that bring friends, families and communities closer together. Let's talk about what to expect: On the sales floor, you'll...Hourly payTemporary workFlexible hours
$25k - $35k
Job Title Sales: Exceed monthly sales quotas. Deliver complete, high quality sales that exceed the company's benchmark on key metrics. Drive sales of preferred handsets, rate plans, features and accessories, per company guidance and benchmarks set by management...Full timeImmediate startDay shift- ...At Bubba's 33, you'll take pride in scratch-made food for all, friendly service, and giving back to the community. Experience a dynamic work environment, great benefits, and opportunities for advancement. Are you ready to be a Roadie? Bubba's 33, part of the Texas Roadhouse...Hourly payTemporary workFlexible hoursNight shift
Texas Roadhouse
Jacksonville, NC5 days ago - ...continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and...Work at officeLocal areaShift work
Chipotle Mexican Grill
Jacksonville, NC5 days ago - ...Service Assistant Jacksonville Carolina Ale House - Jacksonville, NC 28546 Salary Range $2.13 - $5.00 Hourly Overview Service Assistants Welcome to Carolina Ale House LM Restaurants is an award-winning family-owned restaurant company focused on nourishing...Hourly payFlexible hoursShift work
$17 - $18 per hour
...supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services - psychiatry, addiction recovery, mental disorder treatment, etc. - that allow clients at all stages of recovery or rehabilitation...Hourly payFull timeWork at officeMonday to FridayFlexible hoursAfternoon shift- MCR Hotels - 400 Northwest Drive - Responsibilities: Greet guests upon arrival and during stay; Check-in/check-out efficiently; Understand room rates and promotions; Receive and note incoming mail; Address guest needs promptly and hospitably MCR Hotels
$31k - $60k
...yearResponsibilitiesEstablish customer relationships and follow up with customers, as needed.Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers,...Base plus commissionWork at officeJennifer Dufore - State Farm Agent
Jacksonville, NC4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Advisor. Be the first to apply!
Related searches
- food service officer Jacksonville, NC
- facility service associate Jacksonville, NC
- full time service advisor Jacksonville, NC
- information technology and services consultant Jacksonville, NC
- services specialist Jacksonville, NC
- transaction services specialist Jacksonville, NC
- car service advisor Jacksonville, NC
- veterans service officer Jacksonville, NC
- professional services specialist Jacksonville, NC
- service delivery associate Jacksonville, NC