Maintenance Technician

Maintenance TechnicianThe Maintenance Technician is responsible for performing comprehensive maintenance, repairs, and renovations across multi-family and single-family properties. This position requires knowledge and experience in multiple trades including HVAC, plumbing, electrical, and general maintenance, with a focus on delivering high-quality service while ensuring property safety and resident satisfaction.Duties and ResponsibilitiesTechnical ResponsibilitiesExecute repairs and maintenance in multiple trades including HVAC, electrical, plumbing, and carpentryPerform make-ready preparations for vacant unitsComplete preventative maintenance according to scheduleMaintain building systems including fire alarms, carbon monoxide detectors, and smoke detectorsConduct regular property inspections to identify and address potential issuesManage common areas and grounds maintenance, including snow removal when applicableIdentify and correct safety hazards promptlyEnsure all work meets applicable building codes and safety standardsComplete renovation and construction projects as assignedProfessional interactionCommunicate effectively with residents, staff, contractors, and vendorsCoordinate with external vendors and contractors when necessaryMaintain professional relationships with property management teamProvide excellent customer service to residentsEmergency Response & SafetyParticipate in on-call rotation for after-hours emergency responseAssist in building evacuation procedures when necessaryRespond to emergency maintenance situationsMaintain emergency response protocols and safety systemsAvailable for holiday and weekend coverage as neededAdministrative DutiesRespond to and complete work orders promptlyDocument all maintenance activities in the property management systemSubmit detailed reports on work progress and completionProvide itemized receipts for materials within 24 hours of purchaseMaintain accurate maintenance logs and inspection recordsDocument annual fire alarm inspections and system testsAdhere to company Standard Operating ProceduresComply with OSHA safety programs and regulations* Additional duties may be assigned by managementQualificationsRequiredMinimum 2-3 years of hands-on maintenance experience in multi-family or commercial propertiesWorking knowledge of HVAC, electrical, plumbing, and carpentry tradesUnderstanding of building codes and safety regulationsValid driver's license and clean driving recordReliable transportation with current insuranceAbility to pass a background check and drug screeningStrong problem-solving and troubleshooting skillsExcellent communication and customer service abilitiesBasic computer skills for work order managementPreferredEPA certification for HVACTrade-specific certifications (electrical, plumbing, etc.)Experience with property management softwareBilingual abilities (English/Spanish)Previous experience in multi-family maintenancePhysical RequirementsAbility to lift and carry up to 50 poundsCapable of climbing ladders and working at heightsStanding and walking for extended periodsBending, kneeling, and crouching regularlyWorking in various weather conditionsManual dexterity to use hand and power toolsVisual acuity to inspect work and read instructionsTools and EquipmentMust provide personal hand toolsAbility to operate power tools and maintenance equipmentExperience with digital devices for work order managementKnowledge of basic diagnostic equipmentPerformance ExpectationsComplete emergency work orders within 24 hours and routine maintenance requests within 48-72 hours with a minimum 90% resident satisfaction ratingMaintain 100% compliance with safety protocols, building codes, and required documentation while keeping maintenance expenses within budgetAchieve less than 5% callback rate on all completed maintenance workPerform daily property inspections including curb appeal, common areas, and grounds maintenance with zero safety violationsMaintain professional appearance and communication with a 24-hour response time to resident requests$50-55K