Vice President, Account Management

Vice President, Account Management

About the Company

Innovative SaaS company providing an AI-powered & cloud-based predictive analytics solution

Industry
Computer Software

Type
Privately Held, VC-backed

Founded
2005

Employees
501-1000

Funding
$200+ million

Categories

• Artificial Intelligence
• Developer Platform
• Enterprise Software
• Information Technology
• Search Engine
• Information Technology & Services
• Technology
• Computer
• Office Equipment and Software Merchant Wholesalers
• Search

Specialties

• intelligent search
• coveo for sitecore
• coveo for salesforce
• ai
• machine learning
• knowledge management
• and ai-powered search
• ai-powered search
• coveo for sap
• personalization
• and customer experience

Business Classifications

• SAAS
• B2B
• Enterprise

About the Role

The Company is seeking a VP, Account Management to lead the strategic vision and execution of the enterprise account management organization. The successful candidate will be responsible for driving value realization, expansion, renewal quality, and executive customer engagement. This role involves leading a team of enterprise account managers, establishing and implementing customer engagement strategies, and building trusted executive relationships with key customers. The VP will also be expected to partner closely with various internal teams to ensure a seamless customer experience and to maximize long-term customer value. Candidates for the VP, Account Management position at the company should have extensive leadership experience in managing enterprise account management or enterprise sales teams within a B2B software or SaaS environment. The role requires a leader with a strong executive presence, strategic business acumen, and a proven track record of influencing C-level stakeholders. Experience in driving customer retention and expansion, as well as the ability to build and scale organizations, is essential. The ideal candidate will have a collaborative leadership style, be adept at balancing strategic thinking with hands-on execution, and have a strong technical curiosity, particularly in the areas of AI, enterprise search, and customer experience technologies.

Hiring Manager Title
Chief Customer Officer

Functions

• Account Management/Optimization