Mercy Brown Bag- Driver

Community Coordinator and Driver

Join a team making a real difference in the SF Bay community!

Do you have a passion for giving back and creating positive change? Do you love working with seniors and want to be part of something truly making a difference to our San Francisco East Bay community? If so, the Mercy Brown Bag Program is looking for YOU!

Founded over 40 years ago by the senior residents of Mercy Retirement & Care Center in Oakland, we've been serving older adults across Alameda County ever since with fresh, healthy groceries. The need has grown as the senior population has boomed, and inflation escalated, so in 2025 we are now serving over 10,000 (very) low-income seniors - twice a month.

Headquartered in Oakland, we're a small but mighty team, powered by 500+ volunteers who are dedicated to improving lives. We are looking for a passionate, driven individual to join us in this mission and work in this critical arm of Brown Bag. If you want to make a real, lasting impact on the lives of some of the most vulnerable of our neighbors, we want you on our team!

Ready to make a difference? Apply today and help us continue to serve those who need us most!

Our Culture of Excellence is built on a foundation of respect, integrity, and a commitment to the well-being of both our residents and our team members. We foster a collaborative and supportive environment where innovation and compassion drive.

Responsibilities:

• Fulfills grocery orders for East Bay Mercy Brown Bag Program in Oakland, serving senior recipients through various partner organizations, typically delivering in bulk or setting up farmers' marketstyle distributions at 25 sites per day.
• Curates pallets with 1215 food items per site.
• Loads, unloads, and operates 20-foot box trucks and mobile farmers market vehicles for daily grocery deliveries.
• Deliver items to 25 sites per day, either in bulk or set up farmers market-style distributions.
• Provides excellent customer service, coordinating with partner site staff and volunteers to efficiently set up points of distribution.
• Collaborates with site coordinators to manage recipient tracking and maintain accurate inventory records.
• Serve as an ambassador of Mercy Brown Bag, representing the organization professionally to recipients, volunteers, site coordinators, donors, sponsors, and other guests during site visits and tours.
• Protect Mercy Brown Bag Program assets by ensuring proper handling of trucks, food, and property. Promptly report any damage or incidents to the appropriate manager.
• Ensures vehicles are equipped with required documentation and emergency equipment, such as vehicle registration, proof of insurance, accident report forms, reflectors, and fire extinguishers.
• Maintain cleanliness and safety standards in both the warehouse and vehicles, in accordance with regulations set by agencies such as the Alameda County Area Agency on Aging (AAA), Alameda County Community Food Bank (ACCFB), Feeding America, FEMA, USDA, OSHA, and Mercy Retirement and Care Center (MRCC).
• Assists the Director and Assistant Director with site inspections and visits from funders, sponsors, and donors.
• Attends in-service training as assigned to stay current on policies, procedures, safety regulations, and professional development.
• Participate in staff meetings and assist with special events, including the annual volunteer party, volunteer training sessions, and inventory days.
• Promote the Mission, Vision and Values of Transforming Age in all areas of responsibility, and demonstrate commitment to Culture of Excellence and strategic goals.
• Perform other duties as assigned

Qualifications:

• At least 18 years of age.
• Current First Aid Training and Certifications as per Title 22.
• Valid California Class C Driver's License and maintain a clean, insurable driving record.
• Capable of passing a Class B Driver Education course *if required by the assigned truck.
• Previous experience as a driver; comfortable driving 14 to 20 ft. commercial trucks.
• Forklift operation experience is a plus.
• Knowledge of food safety standards and safe practices within a warehouse environment.
• Strong verbal communication skills with the ability to interact professionally with partner site managers, volunteers, donors, and Food Bank staff.
• Ability to navigate challenging conversations with external partners and volunteers, particularly around food safety or compliance, while maintaining professionalism and ensuring adherence to MBBP standards.
• Proficient in using GPS and routing systems; familiarity with the Bay Area is preferred.
• Basic math skills required to calculate portion allotments across varied sites (1215 different food items per site).
• Experience using manual or electric pallet jacks is preferred.
• Completion of a background check, drug screening, and other pre employment screenings (Physical, fingerprinting, and TB test) per state/local guidelines (Title 22 CA)