Part-time Administrative Assistant

Student Success Center Desk Assistant

The Ivy Tech Lafayette Student Success Center, located in Gipe Hall, is looking for a flexible and student-focused individual to assist with desk coverage within both the Library and the Learning Resource Center.

Major Responsibilities:

The successful candidate will assist both floors of the Student Success Center with daily tasks including, but not limited to, the following:

• Library (First Floor)
  • Oversee the floor when on the desk
  • Check in/check out materials to students, staff, and faculty
  • Shelve books, using the Library of Congress system
  • Answer basic research questions
  • Assist with bookstore related questions, during the weeks when the bookstore is officially closed
  • Work on small projects, as requested by the librarian
  • Have a working knowledge of the library website and the associated guides/forms which are housed there
• Learning Resource Center (Second Floor)
  • Oversee the floor when on the desk
  • Work on small projects, as requested by the Learning Resource Center supervisor (or designee)
  • Answer questions regarding tutoring and the tutoring schedule
  • Assist with getting students logged in within the tutoring area
• Shared tasks
  • Assist with basic printing questions and needs
  • Turn in help desk (IT) and facilities tickets when needed
  • When opening the building, follow all appropriate procedures
  • When closing the building, follow all appropriate procedures
  • Be a welcoming face to visitors and community members when they come to campus
  • Transfer phone calls and take phone messages
  • Assist with emergency situations, as appropriate within the college's Emergency Preparedness Plan

Other Responsibilities

This is not to be construed as an exhaustive list. Other duties associated with this role may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Weekly Hour and Availability Expectations:

This position will be 14-20 hours a week, with additional hours possible (up to a limit of 28 hours). Evenings are required, with other times of day possible. Currently, no weekend hours are included.

Compensation:

$16.50 per hour

Minimum Qualifications:

• High School Diploma required, associate degree or higher preferred.
• Must be proficient with Microsoft Office and possess relevant work experience.
• Exhibit appropriate confidentiality with student data.
• Experience in customer service
• Be a self-starter, well organized, flexible, and able to work independently.

Preferred Qualifications:

• Experience in public/academic libraries

Requested Documentation:

• Resume
• Cover letter

Ivy Tech is committed to supporting the well-being, growth, and financial security of our part-time employees. These benefits include:

Health & Wellness

• Access to a comprehensive vision care plan with low-cost exams and allowances for glasses or contact lenses
• Employee Assistance Program offering no cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

Financial & Retirement Benefits

• All employees can contribute pre-tax or post-tax dollars through payroll deduction to build retirement savings

Educational Benefits

• Fee remission for employees, spouses, and legal dependents.

For more information on Ivy Tech Benefits, visit

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.