Security Dispatcher

Job Description

Job Description

Sentry Force Security is seeking a dependable and professional Security Dispatcher to join our team in the Hampton Roads area. The Security Dispatcher will serve as a central point of communication between security officers, supervisors, management, clients, and emergency services.

Responsibilities

• Monitor and respond to radio and telephone communications.
• Dispatch security officers to incidents, calls for service, and assigned locations.
• Maintain accurate logs, reports, and incident documentation.
• Monitor officer activity and status throughout assigned shifts.
• Receive and relay information quickly and accurately.
• Communicate with supervisors and management regarding incidents and operational concerns.
• Assist with emergency response and notification procedures.
• Monitor security systems, cameras, alarms, and access control systems as assigned.
• Maintain confidentiality of company, client, and security-related information.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• Previous dispatch, security, military, law enforcement, customer service, or related experience preferred.
• Strong verbal and written communication skills.
• Ability to remain calm and professional during stressful situations.
• Ability to multitask and prioritize competing responsibilities.
• Basic computer skills and ability to learn security-related software.
• Strong attention to detail and accurate documentation skills.
• Must be dependable and able to work independently.
• Must be willing to work nights, weekends, holidays, and varying shifts as required.

Preferred Experience

• Security dispatch or command center experience.
• Experience with two-way radios.
• CCTV/video monitoring experience.
• Alarm monitoring or access control experience.
• Experience working in a security operations center or control room.

Schedule

Full-time and part-time positions may be available. Various shifts, including overnight, weekend, and holiday coverage.

Why Join Sentry Force Security?

• Professional work environment
• Opportunities for advancement
• Training and development opportunities
• Stable security assignments
• Opportunities to grow within the company

Sentry Force Security is an Equal Opportunity Employer.

We encourage qualified candidates with security, dispatch, military, law enforcement, or related experience to apply.

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