Experienced Veterinary Receptionist

Job Description

Job Description

Company Description

North Haven Animal Hospital located in New Haven County, CT, has earned a stellar reputation for providing state-of-the-art veterinary care through an experienced and compassionate staff. Founded by Dr. James T. Wells and Dr. Lewis Jolly in 1979 after they graduated from Purdue University’s veterinary school, they opened North Haven Animal Hospital.

North Haven Animal Hospital is a full-service facility dedicated to wellness, medical, and care. The hospital combines the latest technological advancements with high-quality, personalized care. They prioritize ensuring that pet owners are fully informed and involved in their pet's healthcare decisions, fostering a supportive environment where pets receive the best possible treatment. Their goal is to offer the best of both modern veterinary medicine and old-fashioned, personalized compassionate service, ensuring that each pet is treated like family.

Click the link for more information: North Haven Animal Hospital

Job Description

  Job duties include, but are not limited to:

Maintain the visual appeal of the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.

Qualifications

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience required!
• Saturdays until 12pm- required
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

Pay Range: $20-$25/hr

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit