Divisional Sales Manager - South Las Vegas

Divisional Sales Manager – Pandora We are the largest jewellery brand in the world, giving a voice to millions of people’s loves every day. Our beautiful products empower people worldwide to express themselves. Where original thinking is welcomed, we dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than an incredible career. About the Team Our Divisional Sales Managers (DSMs) drive revenue and sales performance of a region across all physical distribution channels, including wholesale concept stores, multibrand accounts, shop‑in‑shop locations, and owned and operated (O&O) concept stores. You will manage relationships with wholesale partners and directly oversee Store Managers at O&O concept stores. You will achieve sell‑in and sell‑out budgets in every door and own the success of your region while ensuring a flawless, consistent customer experience at every visit. You will build and develop a high‑performing team through recruitment, retention, training, and development of individuals. Key Responsibilities Deliver sales performance against forecast and targets by acting on best practices and effectively executing business plans and sales strategies throughout the region. Identify trends, wins, and opportunities to develop business plans and sales strategies that drive revenue growth and profitability of the area. Partner with the Divisional Sales Director to set sales and KPI goals for the owned channels within the region. Set KPI goals, budgets, objectives, and marketing plans for each multibrand and franchise store in the region, and communicate with owners. Review store financial reports, analyze key performance indicators (sales, traffic, etc.) for trends and opportunities, and coach as appropriate. Coach and support Store Managers, account owners, and franchise owners on talent management, inventory management, brand standards, and operational standards. Drive service excellence in stores, focusing on delivering a world‑class customer experience. Ensure compliance in key operating issues (audits, loss prevention, policy, procedures); train Store Managers on methods to improve productivity and reduce shrink. Conduct performance appraisals and evaluations for O&O Store Managers; recognize gaps and coach changes. Recruit, develop, and retain Store Managers and store leadership as needed. Lead rollout of company initiatives and product launches, monitoring progress and providing ongoing coaching to ensure success. Determine optimum use of payroll and resources to maximize store contribution and financial results for O&O stores. Analyze and optimize sell‑in and sell‑out performance of multibrand and franchise stores. Monitor and help manage inventory levels at wholesale/franchise accounts to optimize sell‑in and sell‑out. Prospect for new multibrand opportunities for continuous growth and development of the region. Optimize the multibrand network by evaluating dealers and collaborating with the Divisional Sales Director to close, upgrade, and open accounts, maintaining the optimal mix of accounts. Monitor and respond to customer experience surveys for owned and franchise stores. Travel to all points of distribution within the region to maintain field presence, build relationships, and gain firsthand business understanding. Build and foster relationships with wholesale retailers and key accounts within the region. Communicate relevant business information and coordinate with cross‑functional teams to support ongoing field needs. Control expenses within the region to meet budget guidelines. Maintain accurate reporting of regional performance – forecast and report on sales performance regularly. Define and role‑model target behaviours for the sales organization in collaboration with the wider leadership team. Qualifications Bachelor’s degree in Business, Marketing, a similar field, or equivalent working experience. 8+ years of multi‑store leadership experience. Retail and wholesale experience. Geographically located in the division, or willing to relocate to the division. Value‑based leadership skills with a proven ability and passion to coach and develop talent. Entrepreneurial and strategic thinker with the planning and executional capabilities to grow the business short and long term. Self‑motivated and driven toward the achievement of goals. Proven track record of increasing sales and store profitability. Ability to build relationships, manage key stakeholder relationships, and influence others internally and externally. Strong interpersonal skills, with the ability to communicate effectively with individuals at all levels and from diverse backgrounds. Solution‑oriented, with demonstrated ability to overcome challenges. Strong understanding of inventory management to maximize business potential. Comfortable with ambiguity and working "in the grey." Strong business acumen and analytical capabilities. Experience working with key performance indicators and metrics, and understanding the behaviours that drive performance metrics. Ability to adapt to changing priorities and lead change‑management initiatives throughout the organization. Thrives in a fast‑paced, complex organization. Strong negotiation skills. Travel Up to 80% based upon geography. Salary $115,400 to $144,300 (commensurate with experience). Benefits Robust compensation package, including base and bonus, and 401(k) plan. Extensive benefits including medical, dental, vision, short‑/long‑term disability, basic life, AD&D, anniversary gift cards, recognition program, and product discounts. Learning and development programs, continuous feedback, LinkedIn learning, tuition reimbursement, and more. PTO Package including vacation, personal, sick, birthday, celebration days, and paid holidays. #J-18808-Ljbffr Pandora A/S