Desktop Support Analyst
Virtual Vocations Inc
Providing comprehensive workstation support, the full-time Desktop Support Analyst will manage Tier 3 support for hardware and software, troubleshoot complex incidents, and collaborate with technical teams in a remote environment. Key Responsibilities Provide Tier 3 support for workstation hardware, software, and operating systems Troubleshoot and resolve complex incidents and service requests Support the installation, maintenance, testing, and deployment of desktop hardware and software Required Qualifications 5+ years of experience providing Tier 3 desktop support and workstation maintenance 5+ years of experience supporting and maintaining workstation operating systems 5+ years of experience managing incidents and service requests Strong troubleshooting skills in enterprise desktop environments Experience providing customer-focused technical support
Vacancy posted 3 days ago
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